MB James
Active Member
Last week I took my 2015 E-class in to Mercedes (Sytner) for a major service.
£600. (100,000 miles)
The next day after driving approx 50 miles, the engine diagnostics light came on and I noticed the car was sluggish uphill and I couldn't select Manual mode.
Took the car back in to Merc. and they fixed it in 10mins. Apparently a faulty wire.
The next day same problem. Took it back again the following day. This time they gave me a courtesy car. Picked it up in the evening and they said, its fixed. New Airflow sensor and re-jigged the gears. Technician says its purely coincidence this has happened the day after its service.
Next day, engine diagnostics light came on again. I've driven it all weekend like this. (I'm a chauffeur, so I need the car for work).
Going to give them one last chance to fix it on Wednesday before I call Merc head office. They plainly don't know whats wrong with the car/how to fix it. Other than taking it to a different dealership I don't know what to do. Another dealership would be an hour away, and because Sytner are my local Merc and they serviced it, I'm inclined to stick with them. I cant take it to an Indy because the car is under warranty.
Anyone have any ideas what I should do?
£600. (100,000 miles)
The next day after driving approx 50 miles, the engine diagnostics light came on and I noticed the car was sluggish uphill and I couldn't select Manual mode.
Took the car back in to Merc. and they fixed it in 10mins. Apparently a faulty wire.
The next day same problem. Took it back again the following day. This time they gave me a courtesy car. Picked it up in the evening and they said, its fixed. New Airflow sensor and re-jigged the gears. Technician says its purely coincidence this has happened the day after its service.
Next day, engine diagnostics light came on again. I've driven it all weekend like this. (I'm a chauffeur, so I need the car for work).
Going to give them one last chance to fix it on Wednesday before I call Merc head office. They plainly don't know whats wrong with the car/how to fix it. Other than taking it to a different dealership I don't know what to do. Another dealership would be an hour away, and because Sytner are my local Merc and they serviced it, I'm inclined to stick with them. I cant take it to an Indy because the car is under warranty.
Anyone have any ideas what I should do?