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Updated terms and conditions

Sugary

New Member
Joined
Nov 17, 2019
Messages
1
Location
London
Car
GLC
Hello
I’ve received updated terms and conditions from MB today, which come into effect from January 2020. It appears that a number of services which I purchased my MB for, such as concierge, vehicle finder, road trip log and digital key services, are being withdrawn. Did you receive the updated terms and conditions? Is my understanding of it correct?
 
I got my e-mail today, yes it seems you are correct depending on what your car currently can receive due to age etc.
 
I am assuming that this is a restructuring exercise, and these services will be replaced with new ones.

I find it unlikely that basic services like Vehicle Finder, Road Trip Log etc etc will be withdrawn altogether, it would definitely be a retrograde step for MB.

Instead, the functionality will probably be incorporated into alternative new services.
 
I received my email today, didn't read it all but the main point I noticed was the services are now being provided by Mercedes in the UK and not by Mercedes Germany.
 

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