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I have talked to Mercedes Benz customer care. Since I am the second owner of this car, they said it was first owner decision not to update software and maps during first 3 years of warranty period therefore they can not do anything now.
I have to pay for software and most importantly for latest maps. Is there any cheaper way to update just maps?
JM.
MB customer care trying to wriggle out of something that will cost them - now there's a surprise!!
Look to the MB dealer who serviced the car before the 3 years expired, ask them to prove that the then owner told them not to update the maps or refused an offered update. Pound to a pinch of sh1t they can't, so then ask the dealer principle why the updates were not done when the car was serviced in accordance with the MB ESS. Don't fall at the first fence - keep pushing and fighting!! Search on here and mercedesclub.org.uk, you'll find more than one example same as yours!
NTG4.5 needs a map disk set, and a map pin that the COMAND will ask you for.
Talk to Comand Online ([email protected]), they can probably get you the map disk in that picture for less than that ! But you'll still need a PIN code
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