- Dec 20, 2009
- Portugal, Belgium + Lancashire
- 300SD'79, E300TD '95, 300TDT '82, 280CE '84, 250L '84, 300SEL LPG '91, 300D '80, 300CE '91, 300E '89
That's what prompted my search. A crack appeared in my '91 Coupe screen. Autoglass arrived with the wrong screen - despite my telling them it was the rarer type - and then said we can't fit it anyway as there will be some rust on the frame which means they can't offer a guarantee and they don't do any work which can't be guaranteed.
They said that I should remove the screen myself, remove the rust and then call them!
My broker says that if the screen cracks whilst abroad I can have the work done and be reimbursed - I could consider nipping to Germany, it's only an hour away - but whereabouts is your man? I speak better French than German and don't mind a trip.
The screen cracked last year on our 124 whilst in Italy. It began at the edge where there was a tiny bit of corrosion. The body shop guy that dealt with the corrosion thought this was almost certainly due to careless screen replacement in the past resulting in a chip in the paintwork. The corrosion was along the top of the screen surround rather than the more common lower surround which was pristine. Insurance covered the glass. Corrosion repair was around 250 euros I think
Thanks for all those helpful comments. Good to know there're good technicians out there, but I can't use Autoglass on the strength of their policy on the rust.
I've just spoken to my Insurers and they've told me to go ahead with a fitter of my choice and invoice them.
Has anyone had a non-autoglass repair done that they're pleased with?
Thanks in advance.
Paul. What was the Autoglass issue with rust?
On all my cars they have treated any rust and the entire channel with rust preventative which I have never (to date) had issue with. On one car they gave me time and help to get a flap wheel onto the recess before they treated it. They had cleaned it but I wanted to be really scrupulous.
The tech said that if there was rust that they wouldn't do the job as they couldn't give a guarantee and that all there work was guaranteed. I don't think he fancied it, frankly.