W212 2013 Facelift Bonnet/Hood won't open

[FrankWill]

My E220 CDi (2013) Facelift (W212) bonnet (Hood) will not open. When pulling the red bonnet release lever beneath the parking brake release lever the bonnet should pop up allowing me to reach in and open the bonnet fully. It won’t even popup. I could take it to a Mercedes Dealer but can only imagine their high charges so that’s a last resort. I’m certain there must be an emergency release procedure. Can anyone help?

 

[johnsco]

I've freed two of these recently - One of my own and one for a friend.
Get your friend to sit in the car and pull the bonnet catch lever as far as it will go.
With the lever held in this position, get hold of the front of the bonnet and work it up and down vigorously.
VIGOROUSLY !!! ... It's a car bonnet not a china tea cup !
Once it's free, give the latch mechanism a good coating of waterproof grease and the springs a good coating of oil
Good luck.
Let us know if it works.

 

[johnsco]

Why do new posters make only one post - Ask a question - Get an answer - And never return even to say Thanks ?
Weird !

 

[Beardz]

I've freed two of these recently - One of my own and one for a friend.
Get your friend to sit in the car and pull the bonnet catch lever as far as it will go.
With the lever held in this position, get hold of the front of the bonnet and work it up and down vigorously.
VIGOROUSLY !!! ... It's a car bonnet not a china tea cup !
Once it's free, give the latch mechanism a good coating of waterproof grease and the springs a good coating of oil
Good luck.
Let us know if it works.

Had same issue with mine (albeit a pre-face lift), took ages to figure out and it was the catch on the passenger side that was seizing.