Warranty History

Discussion in 'General Discussion' started by MacCLS500, Oct 11, 2011.

  1. MacCLS500

    MacCLS500 Active Member

    Messages:
    87
    Joined:
    Oct 4, 2011
    Location:
    The Midlands
    Car:
    CLS500
    If possible, can you provide the following information if your Mercedes is over three years old.

    1. Have you extended the MB Warranty.
    2. How many warranty claims have you made.
    3. If you have an Independant Warranty which Company.
    4. What payments do you make.
    5. What warranty claims have made since vehicle not with Mercedes.
    6. What mileage has your vehicle done.
    7. What is the biggest claim you have made, if any.

    The reason for this information is of general information regarding my decision to take out a warranty on my CLS500 which has 36k miles and is now 6 years old.

    Your help would be appreciated.
     
  2. khooni

    khooni New Member

    Messages:
    13
    Joined:
    Sep 15, 2011
    Car:
    c63
    This is a generally helpful thread. Unfortunately, I'm only about to find out as my warranty is about to expire.
     
  3. developer

    developer MB Club Veteran

    Messages:
    8,165
    Joined:
    Dec 28, 2007
    Car:
    S212 E63 S
    As a starter for ten I believe the main aftermarket warranty is Warranty Direct.

    I got 6 months with WarrantyWise (the one endorsed by Quentin Wilson) when I bought the car - to run when the MB warranty expired.

    Whatever you decide, always check the labour rate which varies between £35 and £200 per hour.

    You may find this useful.......

    Warantywise - the Quentin Wilson endorsed product - Mercedes-Benz Owners' Forums
     
    Last edited: Oct 11, 2011
    1 person likes this.
  4. BTB 500

    BTB 500 MB Club Veteran

    Messages:
    18,543
    Joined:
    Aug 7, 2005
    Location:
    Berkshire
    Car:
    R129 SL500, W639 Vito 120, S203 C230
    1. No
    2. None
    3. N/a
    4. N/a
    5. N/a
    6. SL (15 years old) 51k, Vito (4 years old) 35k
    7. N/a

    Just to clarify 2., both vehicles had minor stuff done under warranty but nothing significant. The SL had a new battery, the Vito had new front window regulators and a driver's seat armrest.
     
    1 person likes this.
  5. Alps

    Alps MB Club Veteran

    Messages:
    7,146
    Joined:
    Nov 29, 2002
    Location:
    London\Essex
    Car:
    E63 Weistec AMG(SOLD), E55 2004 Silver(SOLD), C36 AMG 1997 (SOLD)
    I had a Tier2 Mb warranty when i bought the car and the oil cooler was replaced under that, after that ;-
    1. yes to a tier 1 (which has just run out)
    2. door handle, tpms sensor, tpms control unit, folding mirror frame, claim raised for a dynamic seat issue, to be re-booked to finish the seat claim.
    3. MB
    4. 2010=£1000 , 2011=£3000(no thnaks)
    5. n/a
    6. -
    7. oil cooler under the tier 2
     
  6. Mr E

    Mr E Hardcore MB Enthusiast

    Messages:
    1,593
    Joined:
    Jul 22, 2004
    Location:
    Sussex
    Car:
    57 W211 E280 AG
    For the two that I've had:

    2004 W211 E220 Saloon
    1. No
    2. 1 - variable turbo thingy
    3. n/a
    4. n/a
    5. n/a
    6. 160,000 / 4 years
    7. As above

    S211 E220 Estate:
    1. No
    2. 2 - New COMAND unit (actually not needed as the problem turned out to be my MP3 DVDs! New front centre speaker (the sound went fuzzy after a while...).
    3. n/a
    4. n/a
    5. n/a
    6. 70,000 / 3.5 years
    7. COMAND unit
     
  7. cliveyboy8

    cliveyboy8 Hardcore MB Enthusiast

    Messages:
    275
    Joined:
    Nov 21, 2009
    Location:
    Ashford, Kent
    Car:
    Mercedes C320CDi Sport. Mercedes 230E W123.
    1. No
    2. None
    3. N/A
    4. N/A
    5. None
    6. 35500
    7. N/A
     
  8. Beetnik

    Beetnik Hardcore MB Enthusiast

    Messages:
    538
    Joined:
    Jun 22, 2008
    Location:
    Yorkshire
    Car:
    Volvo V60 2.4 bi-turbo: SLK 200
    1. Insurer collects premium from you and 1,000s of others.
    2. Insurer puts all money in a pot.
    3. Insurer incurs overheads.
    4. Insurer pays remaining 55-65% of all money collected out in claims.
    5. If claims go up so do premiums thus maintaining that steady 55-65% ratio.

    Result - you might get lucky in any given year but over a period of time you'll lose 35-45% of the money you shelled out.

    Insurance/warranties - buy them if you're legally obliged to have them - otherwise keep your money for the inevitable rainy day but end up quids in over the alternative.
     
  9. John

    John MB Club Veteran

    Messages:
    11,660
    Joined:
    Mar 3, 2011
    Location:
    Daan Saaf
    Car:
    I wish.
    1. Have you extended the MB Warranty. NO
    2. How many warranty claims have you made. N/A
    3. If you have an Independant Warranty which Company. N/A
    4. What payments do you make. N/A
    5. What warranty claims have made since vehicle not with Mercedes. N/A
    6. What mileage has your vehicle done. 52000
    7. What is the biggest claim you have made, if any. N/A

    As yet, had no issues.

    Given my experience (7 months and 4000 odd miles), you will probably be fine also.

    I think the V12 is the more 'interesting' motor in the warranty department.
     

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