Watch service time

Discussion in 'OT (OFF Topic) Forums' started by corned, Jun 14, 2011.

  1. corned

    corned MB Enthusiast

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    Here is a quick question for you guys.

    How long would you expect for a service to be performed on a watch? Swiss chronometer, dispatched to London office, no idea where the actual service is performed, but could be here or Switzerland.

    Any ideas? Muchas gracias!
     
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  2. markjay

    markjay MB Club Veteran

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    No idea, but would be interested to know as I have an old PP pocket watch that needs looking at...
     
  3. tromppost

    tromppost Active Member

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    8 weeks or so
     
  4. jocasta

    jocasta Active Member

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    My Cartier went in for a service last year through Goldsmiths and they told me to expect it back in 8 weeks, the actual turn around was 4 weeks. They said it gets sent off to Switzerland, but who knows :dk:
     
  5. Mike Walker

    Mike Walker MB Enthusiast

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    Rolex are currently quoting 4-5 months and their prices for servicing an Oyster Perpetual Datejust increased from £260 to £400 on 1st June - ouch!
     
  6. HR17

    HR17 Active Member

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    Had one of my Omegas back within a month when sent via a dealer. Think it was done in the UK too. Not cheap though.
     
  7. Pontoneer

    Pontoneer Hardcore MB Enthusiast

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    Omega have always taken between three and six months , last service cost £400 . With the f300 'Tuning fork' movement hardly anyone else will touch it .

    With the 1955 Rolex I inherited from my dad , being a simple mechanical movement , I just got a trusted local watchmaker to do it - was ready in about two weeks and cost very reasonable , although a few years back now
     
  8. whitenemesis

    whitenemesis MB Club Veteran

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    Breitling Super Ocean, service takes 12wks and ~£350 comes back as new, all case/bracelet marks polished out :)
     
  9. swannymere

    swannymere Active Member

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    I know Omega's goto Chandler's Ford just outside Southampton where the Swatch Group is based in the UK.
     
  10. Spinal

    Spinal MB Enthusiast

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    From experience, Rolex ~3 months, Casio ~4-6 weeks...

    Neither is great, but you gotta do what you gotta do!

    M.
     
  11. OP
    OP
    corned

    corned MB Enthusiast

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    Thanks for your replies chaps.

    My Chopard went in for a 'full' service three months ago (16/3/11). So I suppose we're not out of bounds just yet.

    I miss it! I'm feel naked without it because I wear it all the time, pretty much regardless of what I'm doing. I'm in the 'watches are made to be worn' club.

    The work includes complete dismantle, renewal of any worn parts, adjustment as necessary, rebuild, spit and polish, and re-verification of the movement and timings. For that I expect it has gone back to Switzerland. It's just the wrong side of £300.

    It has a very small scratch to the glass which I am hopeful can be polished out. Whether they do that as part of the service remains to be seen. Or perhaps not!
     
  12. saorbust

    saorbust MB Enthusiast

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    My jaeger lecoultre went to Switzerland for a service - took three months. That was 2 years ago....

    First time in 18 years of ownership though...
     
  13. Pontoneer

    Pontoneer Hardcore MB Enthusiast

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    With my Omega , a new crystal (glass) and case polish was going to be £180 on top of the £400 service ! I opted not to bother .

    The crystal used to be included in years gone by when the service was only £180 or so .
     
  14. Charles Morgan

    Charles Morgan MB Enthusiast

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    I used to tolerate being charged a fortune and not having my watch for months, but since my father had his Rolex serviced, I used Paul Mason who serviced my Rolex, cleaned it, replaced the mainspring and the glass all for £120. What was nice was I sent it to him, he looked at it, rang me the day after, told me what was needing doing, the cost and the timetable, and if I didn't like that, he would send me the watch back, all at his expense.

    Highly recommended.
     
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  15. OP
    OP
    corned

    corned MB Enthusiast

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    I had a chat with Chopard this lunchtime. Apparently the full service was not initially thought to be required, so it had a minor maintenance service. But it didn't meet the post-service timing accuracy requirements and so a full strip-down service was requested, which is what I authorised as per my original post.

    That work is well under way and should not be long now. I should hear by COP today when it will be ready.

    I just want my baby back!
     
  16. Spinal

    Spinal MB Enthusiast

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    Good to hear, will give him a try in 4 years or so :p

    M.
     
  17. E CLASS

    E CLASS Active Member

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    Watch servicing is a complete swizz - other than visual clean up - which I think ruins the patina of a watch - what do you honestly think they do?!
     
  18. whitenemesis

    whitenemesis MB Club Veteran

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    Clean and lube the works, pressure test to 1500m and then re-do the chronograph certification.... :thumb:
     
  19. Mr E

    Mr E MB Enthusiast

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    We're talking mechanical devices here. What do they do with a car service, or don't they wear in the course of everyday life?

    For a watch, there'll be the replacement of seals (that dry out & crack after a number of years), inspection / replacement of parts, lubrication recalibration, etc.
     
  20. DITTRICH

    DITTRICH MB Enthusiast

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    People spend money on things they like and what they consider "necessary". Personally speaking, I don't have expensive watches. However, if there was some severe mechanical or cosmetic problem, I would spend the money to get the watch seen to. A few seconds here or there doesn't account for much (especially when waiting for the other half to get ready). I'm not sure the difference between a serviced and unserviced watch is enough to justify the cost. Stands back and waits for the blow back!
     
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