FreshFromTheGrave
Member
Hey ya'll it's servicing time of the year! So I'm curious to know what people's thoughts are of the dealerships in the West London/West of London areas (Berkshire/Buckinghamshire/Surrey) and where people have had good experiences.
I've used:
Temple Fortune - Bit far from me now but a perfectly ok experience, nothing special.
West London - Really nice experience overall but they did manage to scuff my car which I only realised afterwards when it becomes difficult to take it up with them
Beaconsfield - Used them for a repair and while my experience was good, the way the service advisors spoke to some of the other customers and brought up swathes of issues to get their cars through MOT was very off putting. So I wouldn't go there for service.
Then there's Ascot which gets some mixed reviews? Slough which is nearby here in Windsor and Maidenhead and Brooklands which has a whole museum to browse while you wait??
I'm kind of tempted to go the Brooklands route this year and check out the museum unless people haven't had good experiences there? At least there's restaurants and things as well since I usually tend to wait rather than take a courtesy car. Google reviews tend to be mostly focused around purchase (or the museum experience in the case of Brooklands), which is the easy part to get right, I'm interested in the servicing which is where things go wrong
Bit of a boring Wednesday question but hey ho maybe I am boring
(Forgot to mention I have ServiceCare so sticking with the main dealers for now)
I've used:
Temple Fortune - Bit far from me now but a perfectly ok experience, nothing special.
West London - Really nice experience overall but they did manage to scuff my car which I only realised afterwards when it becomes difficult to take it up with them

Beaconsfield - Used them for a repair and while my experience was good, the way the service advisors spoke to some of the other customers and brought up swathes of issues to get their cars through MOT was very off putting. So I wouldn't go there for service.
Then there's Ascot which gets some mixed reviews? Slough which is nearby here in Windsor and Maidenhead and Brooklands which has a whole museum to browse while you wait??
I'm kind of tempted to go the Brooklands route this year and check out the museum unless people haven't had good experiences there? At least there's restaurants and things as well since I usually tend to wait rather than take a courtesy car. Google reviews tend to be mostly focused around purchase (or the museum experience in the case of Brooklands), which is the easy part to get right, I'm interested in the servicing which is where things go wrong

Bit of a boring Wednesday question but hey ho maybe I am boring

(Forgot to mention I have ServiceCare so sticking with the main dealers for now)