M.A.94
Active Member
- Joined
- Mar 2, 2016
- Messages
- 307
- Location
- Newcastle upon Tyne
- Car
- 2001 Mercedes E320 CDI (W210) OM613
So I have a Samsung note 4. I actually like the phone a lot even a year into owning it. Not bored of it at all the screen size is ideal to surf the net, use as a sat nav and stream movies etc. No real complaints with the phone design, however recently my phone has started to reboot whilst in the middle of using it (for example whilst texting or on ebay etc). When it boots back up the screen is pixelated for a minute or so. I have ruled out any software related issues as I have wiped the phone numerous times with no fix. This includes soft reset and hard reset.
I was wondering what Samsungs customer service is like and how does their warranty work? Anyone had any pervious experience. I do remember damaging my iPhone few years back and getting a brand new handset from Apple under warranty, was pretty pleased with how smooth the process was with apple, is Samsung the same?
Thanks for any advice.
I was wondering what Samsungs customer service is like and how does their warranty work? Anyone had any pervious experience. I do remember damaging my iPhone few years back and getting a brand new handset from Apple under warranty, was pretty pleased with how smooth the process was with apple, is Samsung the same?
Thanks for any advice.