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why are people so dishonest.

stop being a nice guy and go for the jugular. If you pay the £78 to repair or the insurers bump your policy up by a bit, you're still out of pocket so may as well give them the insurance hassle.
 
Wright the letter saying that the cost is £70 and thay have 14days for payment to reach you. If you hear nothing after the 14days then it will be reported to your insurace co to follow up. I would pay the extra in insurance just to teach them a lesson.
 
Wrote a letter giving them until today or I start insurance proceedings. Cheque arrived today.
 
hmmm dont count your chickens until the cheque clears
 
If it doesn't clear just start insurance claim without any further contact, he had his chance!
 

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