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I don't usually read the numerous clauses that are in insurance policies. However I came across one which ,on the face of it, is alarming. Under Accidental Damage, it states ' We won't cover = Loss or damage caused by anyone who is convicted for driving while under the influence of drink or...

BT is currently my broadband provider and my contract ends on 21st January. I live at the end of a country lane and fibre optic cable has been installed to the telegraph pole beside my house. The fibre optic company says it has no plans to connect me to the line due to government restrictions (...

I am having a strange problem. If I phone a number and after I have ended the call , a while later if I try to phone the same number again, I get a message ' number not recognized-contact the operator'. I am at a loss as to how re-phoning a number , it later becomes unavailable.

I would like to know -when trading in a car at a dealer, how many times have you been asked about the car's service history? In my case, having traded many cars, I have never been asked about the service history. I just wonder if we attach too much importance to it. My own view for what is worth...

The renewal notice for my wife's insurance arrived showing a 45% increase in premium from last year. A tour of some price comparison sites produced quotes showing a 18% increase on last year's premium. As a last shot, I went onto the MoneySupermarket site. It and it alone brought up a price 4%...

I play chess on the internet ( lichess). On the PC, it has got very slow which means I lose most games. If I play on the same website on an Ipad, the chess site works perfectly. All other websites on the PC are ok. I have tried different browsers but the problem persists. Is there a solution?

Has anyone installed Chrome OS Flex ? If so, your opinion?

I went to tax my wife's car online. I have to own up and say I wasn't paying full attention. Anyway I entered the car details and went to pay. As soon as I entered the name on the credit card, the card no., expiry date etc came up automatically. Something struck as a bit strange and looking at...

I was looking at the warranties that Mercedes have for their batteries in electric vehicles. I see they range from 6 years/62000 miles for a B Class ; 8 years/100000 miles (from memory) for the EQC, EQV & EQA; and 10 years/100000 miles for EQS. For an allegedly premium brand, these warranties...

I am finding that the batteries (Energizer Ultimate Lithium -expiry 2040) only last a couple of months. Is this normal?

I recently had to insure a small Ford for which there is no No Claims Bonus. On the usual comparison sites, the prices ranged from £280 to £6200 ! Surely it would be easier to say ' We don't want you'.

I have been offered a US spec laptop. As I understand it, the US has a different voltage from the UK. Would I need a new UK charger? Or, could I get away with a US to UK plug adapter? Any advice would be appreciated.

My wife's Apple Ipad mini stopped taking a charge. It was left with an Apple approved outfit who later advised that Apple won't supply them with batteries and that the Ipad would have to go back to Apple. After some weeks Apple have come back to say they want £199 to 'investigate ! They will...

I went to sign into BBC I Player and when I put in the password, I got a message ' Your password has been in a data breach'. Is there any way of finding what has happened? Just before this occurred, most of the desktop icons went blank. I take it the 2 issues are not related. I am on Windows 8.1...

I recently had to renew the insurance on my wife's car. For once I decided to look at the small print. In among it was a clause ' There will be no insurance if the driver is over drink drive limit '. I assume there is still thrid party cover. It is the first time I have seen a drink drive...

I am maybe about to ask a silly question, I hope not. If you do not have Protected No Claims Bonus and there is a claim, do you automatically lose all your No Claims Bonus? I am thinking of a situation where a person has 20+ years of no claims. In other words, is protecting your no claims bonus...

Fot those of you who spend hours waxing and polishing their cars , now is the time to look away. You see, I used to be one of those who did exactly that. I spent a fortune on the latest products believing all the sales blurb. In more recent years, I have merely washed the car using a decent...

Does anyone here use btinternet.com for emailing? When I go to open my mail on it, up pops a message about cookies. Each time you have to click on it to get to your email. Is there any way of getting rid of this? I find it quite annoying.

I have an Apple Imac which has Windows 8 installed. It will not allow me to input the password. I have tried Command-option-p-r, Command -R, option,Command, P & R but nothing happens. I have tried disconnecting pc and restarting, but again nothing happens. Any advice or suggestions (short of...

I have a vehicle which is currently on a SORN. I have someone wanting to buy it but I want to retain the Reg No (ie have it put on a retention certificate) Does anyone know if this is possible given the current circunstances?