D
Deletedmember130310
Guest
I enquired at my local dealer about this offer and they have come back with a quote of £286, broken down as:
- £100 for the map disc
- £89 for the licence
- £48.50 to update the software
- £48.50 to install the map
It transpires the maps on my 2011 R172 have never been updated, nor has the software ever been updated. I contact the MB dealer who serviced the vehicle for the first 3 years to ask why neither the maps not the software were updated. They say they only do it if the customer asks; when I asked how the customer knows there are new maps or software are available, they couldn't answer. They were unwilling to consider a contribution to the quote of £286.
I have now raised a complaint via MB head office, in Milton Keynes, who have agreed to pursue this with the dealer concerned.
Curiously, comand online quite £69 for the map and £150 for the licence PIN - quite a variance from the MB quote above
I shall update when I hear more
- £100 for the map disc
- £89 for the licence
- £48.50 to update the software
- £48.50 to install the map
It transpires the maps on my 2011 R172 have never been updated, nor has the software ever been updated. I contact the MB dealer who serviced the vehicle for the first 3 years to ask why neither the maps not the software were updated. They say they only do it if the customer asks; when I asked how the customer knows there are new maps or software are available, they couldn't answer. They were unwilling to consider a contribution to the quote of £286.
I have now raised a complaint via MB head office, in Milton Keynes, who have agreed to pursue this with the dealer concerned.
Curiously, comand online quite £69 for the map and £150 for the licence PIN - quite a variance from the MB quote above
I shall update when I hear more