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CarWow

pembssurf

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Oct 23, 2014
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695
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toyota
Anyone happen to use the CarWow service? I have been doing some research into buying a new c-class C200 petrol estate with 9G automatic and after 24 hours CarWow have come back to me with dealers offering that car at £9000 discount on finance or up to £5000 off in cash... Sounds too good to be true....

Anyone had any experience.? There would also be a car to trade in!
 
Went through CarWow to get my C207 earlier this year, just under £10k discount. Best thing about them is that you deal directly with the dealer. Lowest price was from a dealer in the Midlands but managed to get a local dealer to match it.
 
I used carwow to purchase my current car 2 years ago. Mercedes Grimsby were the ones that offered me the best offer. I rang them up spoke to a lady called zeinab (the carwow specialist) and arranged a test drive and went ahead with the deal.

It's basically buying a car from the dealership without the haggling, I would recommend them.

If you require any more information you can feel free to contact me on here mate
 
Re the trade-in :
I got a very good price for my 3 year old C207 from Webuyanycar , with £10k discount I didn't have a problem with the £700 difference between WBAC and the dealership offer.
 
Yep, CarWow are simply collators of dealership offers. They do all the leg work and provide the contacts. Worked very well during my recent purchase. Even dealers not listed through Carwow were quite willing to price match..
 
Worked for me! Here's my experience and tips.

Carwow makes it easy for dealers to bid for your business. It's great for dealers without a big local market. Companies like Carwow make the entire UK mainland their local market.

I found Carwow by chance in Sept, put in a few cars A7 biturbo, XF, AMG GT, SL400, S350d helping me make up my mind. In all cases the maximum 5 dealers came back to me per config. Once I'd decided on the model, it was a matter of options and it took me a few rounds (config, 5 offers) to nail what I was really happy with. I felt a bit bad about this refining of what I was looking for as the dealers (many of them giving me back offers for every config) would have to do more, I reckoned, than just press a button. But a couple of them reassured me it wasn't a problem and they were happy to keeping giving me offers (presumably til I accepted one of them!).

It is great dealing with the dealers via the Carwow interface, which is basically webmail. It is very slick and reliable in my limited experience. At any time you are free to call the person up you are dealing with. Some of the dealers have dedicated sales people for Carwow and, I guess Carwow's competitors.

Partly I went for the greatest discount I could get in the model I had settled on, an S-class. (aside: A friend in the know assures me that I'm the first person he's heard of buying one as it's usually companies in the UK. But I wanted, for once in my life, the very best four door saloon, I could afford.). The retail cost was around £83k, inc £13k options. The deal I agreed was for £60k finance or £65k cash (similar £5k difference another member mentioned above). That's a huge saving for me and the clincher. AMG Line Premium Plus with virtually every option ticked except anything special for the rear seats - I didn't want it to be a chaffeur car in any way - this is a keeper - and also went non-LWB.

To get a handle on prices, know that there are two discounts going on here. The one from M-B and the one from the dealer. The M-B one can be estimated by the offers on the M-B website. e.g. S350d was iirc £70k base, with £16k off when financed via PCP. So this is your starting point. The dealer has to (a) better that at a minimum and (b) competitive with the other offers from dealers via Carwow or local/favourite offers matching. In my case the local dealer I'd first walked into really wasn't interested in giving me prompt offers on an S class or AMG GT (I was happy to keep on dealing with the first sales guy I met who gave me an E220d test drive, my first in an M-B, I thought it would help us both, but I guess he had to OK every little thing via the S-class guy). Also the three regional dealers I contacted didn't have S class handy for a test drive either,. So YMMV on local price matching.

When you get your actual written offer from a dealer, it takes a bit of arithmetic to figure out how and how much this car is going to cost you and whether or exactly matches the quote given to you. Some dealers did not give me a proper M-B printed quote breakdown (PDF by email or via Carwow file sharing) - the ones that did though we the ones that made it on my shortlist. For some dealer proximity is important. I was concerned about that but was assured that any warranty work would be undertaken by any M-B main dealer, no problem. And my local dealer will be fine for servicing.

The last things to add are distance selling and PCP.
In the UK distance selling offers the buyer, greater protection than if you walked in the showroom. This happy coincidence means if you do buy from a dealer by phone and/or email, without stepping in there at all *and* you buy via PCP, you may choose to [note: I'm no consumer lawyer, so don't quote me on this!!] return the car for a refund within a pre-defined time or pay off the finance within 14 days (ie you end up paying the whole purchase price in cash, without significant penalty) Remember the PCP price is about £5k less than the cash price. And if you do end up going through the PCP and paying the residual value you would end up adding about £5k in interest - matching the original cash price. If not made it clear why this is advantageous, in simple terms if your car is, say, £40k cash, but you can't afford that, but can afford the £35k PCP price, knowing you'll end up paying another £5k interest spread out over the years, but a few days after picking up your lovely new motor, you had a windfall, meaning you can now pay it all in cash, you'd settle the outstanding PCP loan and residual - meaning you end up paying £35k cash - and of course no interest to speak of. Voila! Most customers don't have windfalls, so the car finance companies do very well out of PCPs and sell more cars because of them.

Hope that helps!
 
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Anyone happen to use the CarWow service? I have been doing some research into buying a new c-class C200 petrol estate with 9G automatic and after 24 hours CarWow have come back to me with dealers offering that car at £9000 discount on finance or up to £5000 off in cash... Sounds too good to be true....

Anyone had any experience.? There would also be a car to trade in!

Also try drivethedeal.com - they offer similar discounts so you can check CarWow. The last 3 cars I have bought have been from my local dealers and they matched (after haggling) the Drive The Deal price
 
gr1nch said:
Worked for me! Here's my experience and tips. Carwow makes it easy for dealers to bid for your business. It's great for dealers without a big local market. Companies like Carwow make the entire UK mainland their local market. I found Carwow by chance in Sept, put in a few cars A7 biturbo, XF, AMG GT, SL400, S350d helping me make up my mind. In all cases the maximum 5 dealers came back to me per config. Once I'd decided on the model, it was a matter of options and it took me a few rounds (config, 5 offers) to nail what I was really happy with. I felt a bit bad about this refining of what I was looking for as the dealers (many of them giving me back offers for every config) would have to do more, I reckoned, than just press a button. But a couple of them reassured me it wasn't a problem and they were happy to keeping giving me offers (presumably til I accepted one of them!). It is great dealing with the dealers via the Carwow interface, which is basically webmail. It is very slick and reliable in my limited experience. At any time you are free to call the person up you are dealing with. Some of the dealers have dedicated sales people for Carwow and, I guess Carwow's competitors. Partly I went for the greatest discount I could get in the model I had settled on, an S-class. (aside: A friend in the know assures me that I'm the first person he's heard of buying one as it's usually companies in the UK. But I wanted, for once in my life, the very best four door saloon, I could afford.). The retail cost was around £83k, inc £13k options. The deal I agreed was for £60k finance or £65k cash (similar £5k difference another member mentioned above). That's a huge saving for me and the clincher. AMG Line Premium Plus with virtually every option ticked except anything special for the rear seats - I didn't want it to be a chaffeur car in any way - this is a keeper - and also went non-LWB. To get a handle on prices, know that there are two discounts going on here. The one from M-B and the one from the dealer. The M-B one can be estimated by the offers on the M-B website. e.g. S350d was iirc £70k base, with £16k off when financed via PCP. So this is your starting point. The dealer has to (a) better that at a minimum and (b) competitive with the other offers from dealers via Carwow or local/favourite offers matching. In my case the local dealer I'd first walked into really wasn't interested in giving me prompt offers on an S class or AMG GT (I was happy to keep on dealing with the first sales guy I met who gave me an E220d test drive, my first in an M-B, I thought it would help us both, but I guess he had to OK every little thing via the S-class guy). Also the three regional dealers I contacted didn't have S class handy for a test drive either,. So YMMV on local price matching. When you get your actual written offer from a dealer, it takes a bit of arithmetic to figure out how and how much this car is going to cost you and whether or exactly matches the quote given to you. Some dealers did not give me a proper M-B printed quote breakdown (PDF by email or via Carwow file sharing) - the ones that did though we the ones that made it on my shortlist. For some dealer proximity is important. I was concerned about that but was assured that any warranty work would be undertaken by any M-B main dealer, no problem. And my local dealer will be fine for servicing. The last things to add are distance selling and PCP. In the UK distance selling offers the buyer, greater protection than if you walked in the showroom. This happy coincidence means if you do buy from a dealer by phone and/or email, without stepping in there at all *and* you buy via PCP, you may choose to return the car for a refund within a pre-defined time or pay off the finance within 14 days (ie you end up paying the whole purchase price in cash, without significant penalty) Remember the PCP price is about £5k less than the cash price. And if you do end up going through the PCP and paying the residual value you would end up adding about £5k in interest - matching the original cash price. If not made it clear why this is advantageous, in simple terms if your car is, say, £40k cash, but you can't afford that, but can afford the £35k PCP price, knowing you'll end up paying another £5k interest spread out over the years, but a few days after picking up your lovely new motor, you had a windfall, meaning you can now pay it all in cash, you'd settle the outstanding PCP loan and residual - meaning you end up paying £35k cash - and of course no interest to speak of. Voila! Most customers don't have windfalls, so the car finance companies do very well out of PCPs and sell more cars because of them. Hope that helps!

Brilliant info thank you very much!
 
Second everything said here.

Only comment is once priced if you change any spec it's better to resubmit via carwow.

Just bought a new car with a massive discount (non MB). I would never have asked for such a discount.

The drive the deal price was not competitive on this particular model. Shop around.

I didn't bother walking into or negotiating with local dealer.

Interestingly there was no difference in cash or pcp price for the particular cari purchased. As a result, I used a bank loan and cash to finance as the dealer APR % was not competitive

I'm v happy with carwow
 
I think Carwow are becoming the brokers for people who don't use brokers. If you look at their website, it is very professional and they offer advice on things like the various forms of finance; they also have a large number of video road tests, both individual and comparison. They offer good service in the form of follow up, and give Amazon vouchers to those submitting reviews of the dealers after purchase.

The problem I found was that they only give prices from 5 dealers for any quotation request, and those appear to be the first 5 to respond. I got quotes for three different E class specifications, and received quotes from 10 different dealers in total. Only one replied to all three requests, and they were offering between 5 and 10% less discount than some of the others - but clearly they had a very efficient mechanism for responding to quotation requests.

With Carwow offering such a good service and extras such as road test reports etc, I believe they are becoming more expensive in terms of their charges to the dealer. The best quote I got from Carwow on my final specification was beaten by Orange Wheels. Funnily enough, Orange Wheels then put me in touch with the same dealer who had given the best quote on Carwow - but it was around £200 cheaper through Orange Wheels.
 
Also, on CarWow I was curious why I was getting only dealers from Swindon, Oxford and Kent (also Grimsby) when I put in our Ashford postcode. So I put in my next config (quotation request) with a Lincoln postcode and got a whole load of different dealers (except M-B Grimsby, who I guess sell a ton from the amount of positive reviews they have, so may get preferential bidding options?). The upshot is from this simpler test is that the dealers who see your request are fairly local. M-B Ashford never offered a quotation once, so I guess they are one of those dealers who either haven't signed up or have, but are quoting too high to make the lowest 5 bids.
 
Drive the deal was best for the C250d AMG Line premium plus saloon I've just had delivered. Just shy of £10k off. They're real companies who will put you in touch with real dealers, in this case a fleet dealer. No catches, just good deals without the haggling.
 
The no haggling is a huge benefit, I agree. Having not haggled (Life of Brian style) for a while, I was dreading it until I stumbled on CarWow. These brokers area godsend. The high cash values make it worth everyone's while.

Now if only you could buy houses like that
 
The no haggling is a huge benefit, I agree. Having not haggled (Life of Brian style) for a while, I was dreading it until I stumbled on CarWow. These brokers area godsend. The high cash values make it worth everyone's while.

Now if only you could buy houses like that

The only downside is that you're unlikely to get the "golf umbrella and flowers for the Mrs" treatment on pickup that you might normally get if you'd paid too much! :D
 
The only downside is that you're unlikely to get the "golf umbrella and flowers for the Mrs" treatment on pickup that you might normally get if you'd paid too much! :D

To be fair that was not my experience. Got almost 25% list on a German MPV. Dealer pickup was totally as normal. They picked me up from the town train station. Car was draped and revealed. Full 1-2 hrs handover going over all spec. 1to 1 demo of auto parking etc. Lots of free coffee. Little box of gifts including a USB charging pack etc.

For the price I paid, was expecting the keys to be thrown at me followed by a "bye". Instead was the full English.
 
I got the full handover treatment, plus the golf umbrella etc, etc, despite the dealer heavily discounting the purchase. Loved the separate 'showroom' and reveal, nothing hurried.
 
I used carwow to buy Mrs R's VW Tiguan last year.

The dealers quoting do know how far away you are and I reckon they quoted lower if they were further away. But the two most local dealers (both part of the same group) also quoted. A big plus point was how fast some of the dealers respond to questions - compared to the normal position of unanswered questions and unreturned calls it was a breath of fresh air. Apparently CarWow rate them on speed of response.

DriveTheDeal were cheaper, but their MO is different. They give you a price and then connect you to a specific dealer. They wouldn't do this with me unless I agreed to wait the factory lead-time. However we needed the car quickly (it came in 8 days in the end). Also, I really don't fancy the idea of dealing with a dealer a long way away.

I chose one of the local VW dealers and was able to negotiate a little more off by using the DtD price, and I got close enough. Even then, they still included a tank of fuel and all the usual dealer handover palava - car under cover in showroom, bottle of champagne. They'd also sent a video of the car when it arrived at the dealership.

Certainly the best new car purchase experience I've had - although it's the first time I've willingly taken a car on PCP as there was a hefty deposit contribution. They did stop follow-up calls when I withdrew from the finance though!
 
Withdraw from finance?

Does that mean you have to pay the extra (pay back the finance related discount)?
 
Withdraw from finance?

Does that mean you have to pay the extra (pay back the finance related discount)?

Not in the deal I got. As long as one pays at least one monthly instalment. No penalties
 

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