Facebook comments.

[renault12ts]

Our business has a Facebook page. We are under attack from a disgruntled ex customer (of the "I don't want to pay you " type). Is it possible to disable comments from this person, or all persons?

TIA.

 

[MoAMG]

Report him/her/it to Facebook?

 

[renault12ts]

Done that...but is there something quicker?

 

[Doodle]

Send the lads round with Mr Pinchy for a session of "re-education"?

 

[MancMike]

If it's a page, you can delete the comment, but you can't stop them re-posting.

If it was a group, you could kick them out of the group, but obviously a group isn't suitable for a company's general info page, as they're opt-in.

 

[bob6600]

Can you go into settings>visitor posts and edit it so either you can review them first or not allow anyone to post?

 

[Meldrew2]

When you delete the comment you have the option to block the person.

 

[Deleted member 6183]

As Meldrew said, I had a similar situation last week except I had never even spoken to the ****.

 

[renault12ts]

Send the lads round with Mr Pinchy for a session of "re-education"?

Funnily enough, or not, this is what he is promising...in four emails so far...gathering evidence are we!!!

 

[renault12ts]

Can you go into settings>visitor posts and edit it so either you can review them first or not allow anyone to post?

Yep...thanks...we can hide the comments, report him and block further comments.