• The Forums are now open to new registrations, adverts are also being de-tuned.

Is there a demand for mobile Mercedes servicing?

milan11

New Member
Joined
Aug 6, 2021
Messages
20
Location
Uk
Car
E350
Hi is there a demand for mobile Mercedes servicing so A and B service to your door using OEM parts? As I have done loads of different Mercs for friends and family and thinking of expanding my hobby in the West Midlands?

Any thoughts.
 
if you can remain competitive then I dont see why not. Keep in mind that dealerships and indies would pick up your vehicle for servicing for a fee.
Also, you would need to consider the practicality of it. You wouldnt want to show up to a house and then refuse the work for practical reasons such as space to work etc
 
I would say yes.
 
Probably yes, but not likely. For the most part, a Mercedes is just another car, assuming there are no idiot lights then it’s oil, water, filters etc brand knowledge and the ability to replace the odd sensor (bonnet sensors on r230s) would be handy. My local all makes garage charges £65 an hour, the indie around £110 - the dealership was £200 last time I checked. You cannot really charge for driving time so I think you’d struggle to make a wage out of it. A mobile classic mechanic - that could work at the right price.
 
IMHO you would need a genuine STAR setup - not sure how much that is including updates etc.
 
IMHO you would need a genuine STAR setup - not sure how much that is including updates etc.

Trues, though it depends what he'll be competing with.

There are many people who would be happy with a service and an invoice, without having it registered on the DSB. And iCarsoft or Launch etc are good for a quick scan.

But yes, investing in Genuine STAR and subscription and updating the DSB will be a valid justification for charging higher rates.
 
I'm just thinking servicing mainly so wouldn't need STAR diagnostics for that as it is only really oil and filters. The other thing I was thinking is most all car garages just use cheap oil and filters and I was looking to do everything OEM, also only looking to do this part time as have a full time job.
 
I'm just thinking servicing mainly so wouldn't need STAR diagnostics for that as it is only really oil and filters. The other thing I was thinking is most all car garages just use cheap oil and filters and I was looking to do everything OEM, also only looking to do this part time as have a full time job.

By OEM do you mean genuine MB, or just decent brands?
 
I genuinely think there is enough margin for me and I would be looking to do quality over quantity to give the best results
 
Genuine Mercedes parts only

The tricky part is that in order to get the parts directly from MB with trade discount, you'll need to be VAT Registered which will increase the cost of your services to your customers.......

But, of course, you can buy the parts from MB dealership online as retail at a reasonable price.

(BTW, MB prohibits non-franchised garages who buy parts directly from them, from selling-on the boxed parts - I.e. the parts can only be sold if fitted to the customer's car by the garage and labour is charged in addition to the price of the part)
 
Agree trade discount would be nice but I can buy at retail which is still not too bad as have done so for years
 
Do not forget to include the cost of liability insurance which may be a significant additional operating cost and not being VAT registered would mean that any work you carry out would not be acceptable to Mercedes in terms of any warranty the car may have.
 
Hi is there a demand for mobile Mercedes servicing so A and B service to your door using OEM parts? As I have done loads of different Mercs for friends and family and thinking of expanding my hobby in the West Midlands?

Any thoughts.
Go for it. You will never know until you try. Sometime overthinking deters people from doing things. Good luck.:thumb:
 
Do not forget to include the cost of liability insurance which may be a significant additional operating cost and not being VAT registered would mean that any work you carry out would not be acceptable to Mercedes in terms of any warranty the car may have.

As above.

Regarding the warranty, this could be made clear in the T&C, but in any event I suspect that most of the customers will be owners of cars out of warranty anyway. Because, while its perfectly fine to have a new car under warranty serviced by a non-franchised garage, the reality is that the vast majority of new car owners just get it serviced at the dealer during the initial warranty period, and so the OP is unlikely to be contacted by these owners.

Of course, there's the anti-perforation warranty... but even so, if the car was serviced outside the dealer network before, then it won't make a difference anyway.
 
As above.

Regarding the warranty, this could be made clear in the T&C, but in any event I suspect that most of the customers will be owners of cars out of warranty anyway. Because, while its perfectly fine to have a new car under warranty serviced by a non-franchised garage, the reality is that the vast majority of new car owners just get it serviced at the dealer during the initial warranty period.
Indeed but some 3rd party warranty companies insist on work being carried out by a VAT registered company.
 
Have you thought who you would be competing against in the West Midlands ? There are some very good garages in the area. As others have said insurance is vital to have to cover against all eventualities.What is going for you that locally where I live non specialist are close to main dealer prices and no doubt is mirrored across the region.Obtaining service spares can be problematic.
 
Well finding a good mobile mechanic around here is impossible,if you setup make certain you always return calls,nothing worse if you ring up a mobile mechanic leave a message and then nothing.
 
Genuine Mercedes parts only
That , to a degree , depends on your definition of 'genuine' . Mercedes-Benz have had a policy , for some years now , of sourcing parts from multiple suppliers , yet on most of my cars the build card states that they left the factory with ATE brakes , Bosch or Hella lighting , Continental tyres ; the brands vary from one car to another along the production line .

I have just replaced the front discs and pads on my car , along with the wear sensors , which the previous owner neglected to fit , so the first I knew was when I heard the ominous noise of metal scraping on metal ; the outer pads still had plenty of material left , but one of the inner ones , which cannot be seen without removing the wheel , was right down to nothing . As is my invariable policy , I ordered up a set of ATE power discs and genuine ATE pads and wear sensors from Germany ; I quite simply won't fit anything else to my cars , but if you go to MB and get the blue and white box ; you might get ATE , but equally you could end up with Pagid or Textar components inside ( and I had problems with a set of discs from one of those other brands , won't say which , but they were inferior and they warped within a short space of time , yet still Mercedes OEM , so I consider that a guarantee to nothing ) . You will also find on here , other customers who would prefer Brembo or EBC braking components ; these are all quality parts and another reason why many people either do their own servicing or go to a trusted Indy who will fit the parts they ask for or supply , rather than guessing what they will get at an overpriced dealership .

Similarly , you will find customers who can be specific about which brand of oil you use , or which is their preferred brand of tyres . For many years , I would never put anything other than Duckhams 20/50 into my classic cars ( I loved that lovely green colour ) but then BP acquired Duckhams and now there is only remaining stock . Obviously , later cars call for different specs , and for me , as long as the oil I buy now meets the relevant MB229.xx spec I will be relaxed about using it ; but when I can go to Asda or Tesco and get their own brand fully synthetic oil to MB spec for a fraction of what a dealership will ask for theirs , be it Fuchs or whatever , then that is what I will do ; I still go to the dealer and buy a genuine MB filter , because these cost pennies ; otherwise I'd go for hengst or mann or whatever ; but if I can do my oil change for under £30 all in , that is what I'll do . Also , if you are going to peoples' homes , they won't want any mess ; get a Pela oil extraction tool which will recover used oil without any spillages on their drive ( Machine Mart sell them ) , I've used mine for years and never spilt a drop ; still put a sheet on the ground first , but never needed it .

What you might find worthwhile is doing ATF and filter changes , another routine operation , but not one all DIYers might wish to do ; recharging air con is another easy service as long as the system is working before you start .

So , yes , a bit of flexibility over customers wishes could go a long way .
 

Users who are viewing this thread

Back
Top Bottom