Mercedes Me activation

[Ted]

I've tried to activate Mercedes Me, but unsurprisingly it is saying that it is already linked to another account.
The suggestion is that I take it to an Authorised Mercedes service centre to be deauthorised - presumably with the V5 and some form of identity.
Is this the only way it can be done? It seems a pretty long winded way of doing it - it's also a bit of a security issue as the previous owner could lock/unlock the car - not that I think that it is likely, but there are some who might do it as a lark.
If it does need to go in, does it need to be pre-booked and is there a cost?

The screen is showing a car with the 'wifi' signal above, so I guess something is connected.

 

[Tiim533]

It’s the only way. The dealer may charge for their time if you didn’t buy the car from them. The previous owner should have been removed.

 

[Ted]

Well that was painless.
Create a Mercedes me account
A call to the dealer, then a visit with the V5 and driving licence.
Put the account name on a form and sign it
Services were activated before I got back to work.

Good one Mercedes!

 

[Dippo]

You missed out the part about reading through 36 pages of minuscule print making up the terms and conditions you've agreed to.

 

[Tiim533]

You missed out the part about reading through 36 pages of minuscule print making up the terms and conditions you've agreed to.

Indeed. I always read through all the Apple ones!