This is an older post, but others will find it using search engines, and may find it of value.
Have you checked the engineering menu to make sure both the settings and the camera are NTSC and the camera has a clean 12v power supply?
To buy a replacement camera, I found a posting that recommended the following
Camera:
https://www.amazon.com/dp/B0B7WY3T6C
Cable: RG316 Fakra Female Angle to RCA FEMALE RF Cable FAST-SHIP LOT | eBay (3 foot length)
I bought them, and together they work fine. There are numerous posts online telling how to replace the camera.
Key tip not well covered in various postings: The green dual Fakra connector on the back of the HU (head unit) is unique. Pull out its magenta tab to unlock the inner connector and do the same on the replacement cable. Insert the replacement cable inner connector into the HU green connector housing, noting there are two holes. One hole supplies video signal to the video feed (not wanted), the other to the reverse camera feed so it activates automatically when in reverse. I found this out when it would not work right. In my case, I had inserted the inner connector into the hole opposite the one with the clip tab and it only worked on video feed. Richard (as above) suggested it might be feeding the wrong input, and he was right. When I swapped it to the other hole, it only comes on when in reverse, and it overrides whatever is on the screen.
Best to power the camera by splicing into the back up (reverse) light cable so it does not drain the battery. If you find you have a fuzzy image, make sure the connections are solidly connected and grounded, and if need be consider a 12v filter.
Make sure your HU software settings are all NTSC and in the hidden Engineering Menu (press buttons to get there*) setting 7.7 HU 22 Parameter (4/16) Rearview camera =
SRVC
Cost is well under $100 and takes very little time once you know how to remove the HU and run the wires. If you don't, it's an exercise in frustration that can take half a day. Google is your friend.
* To get to the engineering menu, with the HU turned on, press either the green Call button or the red Hang-Up button (it seems to vary by car, on mine it was the green not the red...) and press the # button and the number 1 button at the same time. Hold for 10 seconds until the engineering menu comes up. Use the Comand Controller to scroll. See
https://www.mercedes-benz.ca/content/dam/mb-nafta/ca/owners/operators-manual/2012/command-audio-vc/MY12_COMAND NTG45_EdB_172_166_car204_050411.pdf for how to use the Head Unit.
