Any experiences rejecting a used car within 30d after purchase from a trader?

[tylerdurden]

Any real world experiences? Was it straightforward? Complex?

 

[Bobby Dazzler]

Any real world experiences? Was it straightforward? Complex?

I think the reality will vary dramatically depending upon the trader you bought the car from. If you do reject then I hope is all goes through smoothly.

 

[Benz17]

There have been many threads on other forums on this subject, and as Bobby has said it depends on the type of trader, if it was the cowboy Arthur Daley types, then it can be very hard work indeed, and some don’t care about consumer law, they apparently just laugh in your face.

Other responsible dealers will try and fix the car, if a fault occurs, which is what the law requires them to do, if after this car has not been fixed to your satisfaction, then some will give a refund, and some will put up a fight.

A mix bag really, but the threads I have read, it’s a right pain in the backside, but unfortunately if needs to be done, then it needs to be done, regardless, good luck if you are in this sorry situation.

Could you give us the story, maybe you could get some solid advice on how to proceed.

 

[Benz17]

Just to add, if I have read correctly, if it was a distance sale, and car wasn’t as described, then you are within your rights to reject.

If the car has faults, then the seller is entitled to be given an opportunity to rectify the faults, before you go for rejection.

Obviously buyers remorse is not a reason for rejection.