Diagnostic Fault on EQC

[PurpleMer]

Hi all. Writing this for advice or if anyone has encountered the same problem.

Back in Feb my EQC had a red parking brake light (!) showing and the brake pedal was up and rock hard. Could not press down. The parking brake was not on and I could drive forward and said “ready to drive”

I called Mercedes roadside in the UK. The tech ran a diagnostics and found some codes (DTC: C212B and DTC: P1C7B) and could not repair at home. I sent it to the local Mercedes garage and since march, the garage technician and master technician are not able to solve it. I’ve had a new relay and vacuum pump fitted. The master technician is working with the technical team in Germany to solve.

Has anyone had this or a similar issue before? Has anyone had an experience with their car being monitored by the technical team in Germany?

Thanks

 

[markjay]

Welcome.

Sorry to hear about the trouble with the car.

I can't help with the fault, just wondering how long you had it, did you buy it new, and is it currently on finance? This might allow us to provide some advice regarding the best way forward.