Help from ECP

[jay1983]

Hi anyone from ECP (pat) I placed an order today and hoped I wouldn't need it so I opted for an item that was out of stock (being tight I went for the cheap option).
However I've shot myself in the foot as the part it's replacing has failed and I just need a rough idea when I will get the new part. The order ref is 596291. Cheers in advance

 

[EuroCarParts]

LOL

Thats total Sods Law!

I've had a look, and there are notes on your order:
Order QUERY Email Sent to Customer
Unfortunately the ordered, part number 487220731 is not in stock. We have found you an alternative product, at the same price, which fits your vehicle, Part number 487220730

The fastest way, is to cancel the first order, and replace an order today for the FEBI product - If you drop me a PM with the order number, i'll get it upgraded to a 24 hour service (technically delivered on Saturday)

Or, if you need it sooner, I see that Bolton have them in stock!

let me know what I can do,

Pat

 

[jay1983]

Cheers to Pat and all the team at ECP customer service. Upgraded the part at no extra cost and speedy delivery.