New A200 delivery

[Jaslidder]

Ordered my new model A200 via broker Drive the Deal website and was put in toych with inchcape oxford Mercedes dealership who have said was due to arrive with us at the end of June and has unfortunately slipped weekly - End of June, 9th July, 17th July and now 3rd August.

It now shows as having a Blocking Operation Hold which is something that they say they have no control over.

I have given the dealer £1000 deposit and have contacted MB customer complaints last week who said they will look into it. Have heard nothing back except excuses such oh it's an embargo, or missing part or they will get me a substitute car. Any idea what I should do next, please?

 

[clk320x]

Wait till the 3rd of August

 

[Tiim533]

It happens. You just have to stay patient. MBUK will do absolutely nothing to assist.


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[oldguy57]

Ordered my new model A200 via broker Drive the Deal website and was put in toych with inchcape oxford Mercedes dealership who have said was due to arrive with us at the end of June and has unfortunately slipped weekly - End of June, 9th July, 17th July and now 3rd August.

It now shows as having a Blocking Operation Hold which is something that they say they have no control over.

I have given the dealer £1000 deposit and have contacted MB customer complaints last week who said they will look into it. Have heard nothing back except excuses such oh it's an embargo, or missing part or they will get me a substitute car. Any idea what I should do next, please?

This will be outside Inchcape's control no doubt. Apparently sometimes happens when faults are discovered and MB won't release the vehicles before rectification.Happened to many purchasers of the GTR in the States when delivery was blocked at the docks for months due to mods being required . It's a shame that MB won't disclose delay reasons to buyers which might placate people to some extent. Transparency sadly lacking.

 

[JBD]

It happens. You just have to stay patient. MBUK will do absolutely nothing to assist.


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Unfortunately you’re right. Passenger vehicle ordering at head office can’t tell us a thing [emoji849]


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