Hi hoping someone may be able to give some advice as I’m at a loss as to next steps
So I have a 2012 Viano 3ltr V6 125 edition, 90k miles
Always been great but have decided to sell it because of getting a lease car for my work, there was a very small leak and wanting to make sure everything was attended to before selling I booked a local garage to have a look. as there was a lot of oil around the rear crank seal they said this was leaking and I agreed for them to fix, when this work was completed they told me that unfortunately it hadn’t solved the leak and they would investigate, they then diagnosed that the oil cooler at the top of the engine was leaking and the oil was draining down onto the gearbox and this is why they had thought the rear crank seal.
I agreed for this further work to be done, work was delayed as half way through the mechanic dealing with it put his back out, two weeks ago he returned and finished the job.
I collected the car and had gone no more than half a mile before realising that the noise from the engine wasn’t right and so turned round and took it straight back to them.
Another week gone by and they are now saying that they found brass filings in the oil and this means that a certain bush or bearing is wearing and the only way the noise will get better would be to effectively rebuild the engine with new parts, this they think will come in at around £3k ! (On top of the £750 they want for the work done already).
The problem is I’ve lost faith in whether I will ever get the same car back and not sure I want to throw good money after bad, so am I better to try and sell it as it is or do the work and try and get full value. Or do I take the car to Mercedes and ask them to diagnose and tell me if the garage has caused the problem.
Apparently this is a very common problem with these engines approaching 100k miles but I can’t find anything online saying so.
Would really value some second opinions on next step.
So I have a 2012 Viano 3ltr V6 125 edition, 90k miles
Always been great but have decided to sell it because of getting a lease car for my work, there was a very small leak and wanting to make sure everything was attended to before selling I booked a local garage to have a look. as there was a lot of oil around the rear crank seal they said this was leaking and I agreed for them to fix, when this work was completed they told me that unfortunately it hadn’t solved the leak and they would investigate, they then diagnosed that the oil cooler at the top of the engine was leaking and the oil was draining down onto the gearbox and this is why they had thought the rear crank seal.
I agreed for this further work to be done, work was delayed as half way through the mechanic dealing with it put his back out, two weeks ago he returned and finished the job.
I collected the car and had gone no more than half a mile before realising that the noise from the engine wasn’t right and so turned round and took it straight back to them.
Another week gone by and they are now saying that they found brass filings in the oil and this means that a certain bush or bearing is wearing and the only way the noise will get better would be to effectively rebuild the engine with new parts, this they think will come in at around £3k ! (On top of the £750 they want for the work done already).
The problem is I’ve lost faith in whether I will ever get the same car back and not sure I want to throw good money after bad, so am I better to try and sell it as it is or do the work and try and get full value. Or do I take the car to Mercedes and ask them to diagnose and tell me if the garage has caused the problem.
Apparently this is a very common problem with these engines approaching 100k miles but I can’t find anything online saying so.
Would really value some second opinions on next step.
I feel the same it went like a train when it went in to them and sounded spot on, I drove a couple of hundred yards with a strange flapping noise before realising something wasn’t right
