- Joined
- Jan 21, 2005
- Messages
- 29,473
- Location
- Mittel England
- Car
- Smart ForFour AMG Black Series Night Edition Premium Plus 125 Powered by Brabus
That’s barking mad, to have time and mileage related service operations in the schedule and never perform them.I understand. My assumption was indeed incorrect
The Mrs acquired a Toyota that belonged to my mum and dad who had owned it since new, having it serviced by Toyota annually. It is now 12 years old and has never had a brake fluid change. This is one of those ‘additional’ items but unlike MB, Toyota only perform the additional items if the customer specifically requests them to do so.
Not great for non car savvy people who assume their car is getting everything required when they stick with main dealer servicing.
I drained and flushed the brake fluid myself and let’s just say it was grateful!
If the owner asks for those items to be removed then that’s their choice, but to not even mention it is madness.
Is this a practice or all Toyota main dealers or just the one your in laws used?
If I was the main dealer then I would not stamp the service book unless all scheduled operations had been completed.