Windscreen scratches

[mmerc]

I have now taken ownership of a 2017 c class ,unfortunately it has scratches on the windscreen caused by wipers prior to my ownership,the scratches do not appear to be that deep what is the best way of total removal.thanks for your help.

 

[slade1]

Have same problem.

 

[Edd1968]

I swear by this stuff. Love it!
In conjunction with my M.O.P. It got most of mine out.
A d as for paintwork restorer... Brilliant
Farecla G10 Rubbing Compound 500ml Finishing Liquid, Free GMF601 Polishing Head 5023901060084 | eBay

 

[Gazwould]

Really , I though you had to have aluminium oxide & mop to polish out glass scratches ?

I would use G3 then G10 if the case .

 

[Edd1968]

I need to correct myself, just been into the shed to look, I used G6 followed by G10.

 

[Gazwould]

G3 for even better wiper mark removal then !

Using G10 does get the finish perfect even from using G3 on paint .

 

[daveenty]

If you can feel it with your fingernail then, unfortunately, no amount of polish will remove it, not even jewellers rouge which is a fine abrasive. Also worth bearing in mind that anything too abrasive will form a slight hollow on the screen, in effect creating a concave lens. This is not good for looking through whilst driving, especially at night.

If you can't feel it then hopefully you'll be able to get away with the suggestions mentioned above.

If it's really bad, just claim for a new one from your insurance company.

 

[exvolvoman]

If it was purchased from a dealer could you not have them rectify this...?

 

[mmerc]

If it was purchased from a dealer could you not have them rectify this...?

Great idea dealer in Portsmouth I’m in Edinburgh ,also they are not really interested the car is bought and payed for they don’t care.

 

[clk320x]

they are not really interested the car is bought and payed for they don’t care.

That’s not how it works.

The second-hand car I bought has a problem, what are my rights?

 

[Gazwould]

It's cosmetic and the PDI passed the windscreen .

These things have to be spotted and written on the deposit invoice as part of the recon for the sale .

 

[DSM10000]

That’s not how it works.

The second-hand car I bought has a problem, what are my rights?

Fine in theory but it could be legitimately argued that this fault should have been noticed by any reasonable person on inspection of the vehicle prior to purchase or to have happened post purchase.

For the cost of a replacement it hardly seems worth the hassle ?

 

[clk320x]

Fine in theory but it could be legitimately argued that this fault should have been noticed by any reasonable person on inspection of the vehicle prior to purchase or to have happened post purchase.

For the cost of a replacement it hardly seems worth the hassle ?

Great idea dealer in Portsmouth I’m in Edinburgh ,also they are not really interested the car is bought and payed for they don’t care.

Fair point David, just wanted to clarify though to the OP. As he/she seems to think the dealer can simply do nothing as the deal has gone through.

 

[DSM10000]

Fair point David, just wanted to clarify though to the OP. As he/she seems to think the dealer can simply do nothing as the deal has gone through.

Indeed but the law is, as ever, not black and white.

There is some onus on a purchaser noticing obvious "faults" and I think this could very well come in to that category?

 

[bob6600]

If it will pass an MOT then there is no need for the seller to rectify anything (in their eyes) and I have to agree they are right. If you want it perfect, it has to come out of your pocket. A 2nd hand car can't be expected to come with a as-new screen. If it does, you are lucky.

 

[Deletedmember130310]

Try using some toothpaste on the scratches.

 

[markjay]

..If you can't feel it
If it's really bad, just claim for a new one from your insurance company.

It won't be covered as the damage was caused before the policy cover started when he bought the car.

 

[markjay]

Great idea dealer in Portsmouth I’m in Edinburgh ,also they are not really interested the car is bought and payed for they don’t care.

Was it purchased from an MB dealer under the MB Approved Used scheme?

If so then you can take it to your local dealer and see what they say.

It's worth a go, though if the local dealer agrees that it's a PDI issue, then they may refer you back to the supplying dealer.

 

[mmerc]

Problem has been resolved by a company called diamond glass solutions here in Scotland ,I got in touch the
Gentleman arrived assessed the problem polished every bit of damage out of the windscreen ,a very professional service would highly recommend total cost £75.00 .