Advice on iCarsoft Needed

[Petrol Pete]

I

I don't know if it is the reason, but I'll find out in due course.

A propos my MB II being a clone, I tried to register it and couldn't. This is the email I've sent iCarsoft:

"Good morning. I have an iCarsoft MB II, and I’m trying to register it and check if there are any updates available. It’s less than a year old, but I am the second owner. The serial number is 969 691 492 901.

I’ve downloaded the setup package, but when I try to get into it by putting in the serial number, it says ‘S/N Not Recognised’

This may be a problem with my home computer. I’m running Windows 7, and when I plug in the MB II, it boots up and goes to the Diagnose/Settings/Help screen, but no further. There is no icon on the ‘My Computer’ screen for the MBII, but the computer beeps when I plug it in, so it obviously recognises there’s SOMETHING there. I received a message once from the computer that it had no device driver, and I can’t find a driver for the MB II on the internet.

Firstly, is that serial number OK, or have I got a fake? If it is OK, can you help with a driver that will allow my computer to connect to the MB II?"

I'm waiting for a reply. More anon...

I run mine on Windows Pro 7 no problems. I hope you get sorted.

 

[Rollo Tomasi]

Hi,
Welcome to the Forum, and a very useful first post. Do stop around.

Steve

Hi Steve,
Thank you very much.
Been lurking for quite a while now & call in most nights for a bit of a mooch, yeah I'll be sticking round for a while, ti's quite an informative site you all have.
Regards,
Paul.

 

[OneForTheRoad]

Hi,
I had a similar problem when I tried to update my MBII using Win7, managed to find a way round it though.
Take the Micro SD card out of the MBII & put it in a card reader, bung it in a USB port fire up the update tool & all being well it should work, it did for me.
Regards,
Paul.

this is how its meant to be done , im running 11.6 update on mine now , not sure if a new version is out yet .

you need iCarsoft 2nd Generation Update Tool from the website and use the supplied card reader . you dont update the unit directly using a usb cable .

 

[E55BOF]

Sorted. iCarsoft replied; I had the wrong update tool. Downloaded the correct one, plugged in just the card (in the adapter) to the USB port, and Bingo! unit recognised, update completed. Thank you all; I got there in the end.

 

[Rollo Tomasi]

this is how its meant to be done , im running 11.6 update on mine now , not sure if a new version is out yet .

you need iCarsoft 2nd Generation Update Tool from the website and use the supplied card reader . you dont update the unit directly using a usb cable .

Hi Marc,
Yes I understand that now, but lets be honest, how many of us actually read the destruction's before we actually use something, I know I don't most of the time & that was my first mistake.
The first time I tried to update it ended in failure, as I just connected the MBII to my PC, it read the card fine but wouldn't update, then I read the PDF, Doofus, why didn't I read in the first place, sh1t happens eh!.
Regards,
Paul.