When my car arrived at the dealership almost 2yrs ago I received a link to a 'walk around' video of the car (with commentary) which I actually thought was a nice touch and added to the excitement of getting a new car.
However, since then as I near the end of my PCP term I have had a couple of awkward 'sales' follow up customer care/courtesy videos which are, to be honest, a tad weird!
I think it would be too cruel to the salesman to post the link to my latest contact from them!!
So, is this becoming the norm? Are other dealerships adopting this new method of communication?
However, since then as I near the end of my PCP term I have had a couple of awkward 'sales' follow up customer care/courtesy videos which are, to be honest, a tad weird!
I think it would be too cruel to the salesman to post the link to my latest contact from them!!
So, is this becoming the norm? Are other dealerships adopting this new method of communication?