Ok collected the car today, still has to go back next week
keyless door handle - replaced under warranty
Passenger mirror - Mirror frame replaced under warranty
TPMS - control unit has been ordered will be in next week
SBC - software was updated and it has made a noticable differance in the noise.
also reported engine vibration - they have ordered a new set of leads.
goes back next week so will give the final outcome once it comes back, so far, very pleased with the service from colchester mercedes
ok as i have a min i thought id give an update on this
whilst in for a service in sept i reported possible rust on an arch, 3 mnths later i got a call saying mb had approved the one arch and i had 20 days to book it in. so car booked in with lancaster bodyshop, but no courtasy car
.
Then got a call from the service manager saying they would like to complete the replacement of the tpms control unit as it had now arrived, so arranged forthem to collect the car from the bodyshop to carry out the work.
5 days in the bodyshop, colchester mb low loader it back, get a call the next day saying they have replaced the control unit and it hasnt fixed it and they think its a sensor .. as well... (uhhmmm... i recall asking them if it was a sensor when i dropped it off DOH!), anyhow, sensor ordered, delayed a day because of the snow, all fitted and ready to collect. Went to collect and the service manager asked if i minded waiting as the mb warranty company needed a date from the old sensor as if it was over 5 years old they would not cover the sensor!(which they had already disposed) so they wanted to try and get this off the old control unit ( i was wondering how they were going to do this as the control unit was supposed to be faulty!) an hour wait later they said they couldnt get the date off the sensor so i was free to go and they would try and make sure the waranty covered it.
mmost of the problems fixed, the new leads they cancelled as warranty didnt cover them and they said it would be £300 + vat for a new set
so got the car back day before xmas eve. tpms all working all good!
in general pleased by the service, not entirely sure the techs there are very knowledgable and good at using the diagnostics tools as they should be, but as it was all warrenty i dont mind them doing the bits. anything more complicated i might have to book it in with a AMG performance center, which i would hope had more specialist techs!