I have a lovely 2 owner W123 purchased from the son of a deceased owner. The car came with no service book or old Mot's etc, they may turn up when the house is sold and cleared, but does anyone know if the original sales information is available from mercedes, as this is unlikely to turn up. ???
Buster'stheboy
Active Member
I sent an email to Mercedes in Germany with the VIN no. and they replied today saying they have the info, but want to see the V5 with my name on and a copy of my passport or driving licence. (scans are fine). The reply came from their customer service centre in the Netherlands.
They did confirm that the car is an import and where it came from though.
I don't have the V5 back yet, so can't do it just now.
They did confirm that the car is an import and where it came from though.
I don't have the V5 back yet, so can't do it just now.
grober
MB Master
That's pretty standard from MB. They like to know they are talking to the car owner.
jumperjohn
Active Member
grober said:
Yes, they asked me for this info too when I enquired about my car.
rigel
Active Member
Do you have the email address in Germany for checking up on the history?
My cars early history is missing, I’ve spoken with the first owner and it was definitely there when she sold it.
MB at Milton Keynes weren’t too helpful when I enquired with them, didn’t really want to help.
Regards. R
Thanks for the suggestions, I have a name for the original dealer as Carols of Wolverhampton but think they have changed names, I'll ring the number I found. Also the servicing dealer for many years was TW Neale Motors up that way, so I will try them too.
The car changed to a private plate around 1988 with the second owner so the reg document doesn't confirm much for proof of ownership - guess I need to get something from DVLA before contacting Mercedes.
The car changed to a private plate around 1988 with the second owner so the reg document doesn't confirm much for proof of ownership - guess I need to get something from DVLA before contacting Mercedes.
rigel
Active Member
rigel
Active Member
Just remembered my cars story,
When my car was first registered it was on a private plate. Then when the first owner changed the car, the plate was transferred to another Mercedes supplied by the same garage, consequently all the service records for my car linked to the first registration are missing.
There is no early history for my car with the MB dealer/supplier/servicing dept (Tonbridge), and other than going down and sifting through their hard copies, I don’t think I’m going to get them.
I do however have a letter from the first owner saying that it was a much loved car and regularly serviced.
Regards, and good luck with your search. R
When my car was first registered it was on a private plate. Then when the first owner changed the car, the plate was transferred to another Mercedes supplied by the same garage, consequently all the service records for my car linked to the first registration are missing.
There is no early history for my car with the MB dealer/supplier/servicing dept (Tonbridge), and other than going down and sifting through their hard copies, I don’t think I’m going to get them.
I do however have a letter from the first owner saying that it was a much loved car and regularly serviced.
Regards, and good luck with your search. R
Buster'stheboy
Active Member
I just went to mercedes-benz.com and filled in their contact form.
However, they passed my email to the Customer Assistance Centre and the reply was from them:
[email protected]
HTH
grober
MB Master
Your possession of the V5 with your name and address signifies proof you are the vehicle's official keeper and your location. It also contains the chassis and engine numbers which will link to the car---- the registration no is incidental really
The G.F.P
MB Enthusiast
ive used this a few times for missing car info
Check your vehicle's MOT status and history online : Directgov - Motoring
Check your vehicle's MOT status and history online : Directgov - Motoring
Thanks, this was mentioned previously and I now have MOT information including the garage and mileages back to 2005, when it was computerised. I have a feeling the same garage may have done the MOT for many years as they are all the same with a total of 6000 miles in that time !! Lots of good information on this thread, thanks again.
