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Headrest stuck.

SmartAmg

MB Club Veteran
Joined
May 19, 2018
Messages
18,101
Location
St Helens
Car
2011 E class coupe 350 cdi
My drivers electric headrest is stuck in the down position, I can hear a faint clicking noise when I press the switch up or down, but it won't move, any idea's?
 
Happy new year from Mercedes :D

You could try disconnecting and reconnecting the battery - worked on my 211
 
My drivers electric headrest is stuck in the down position, I can hear a faint clicking noise when I press the switch up or down, but it won't move, any idea's?
Take off the panel on the back of the seat and you will probably see either a broken fitting or the motor is dislodged (horrible plastic mounts and fittings).

Regards, HD
 

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