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Premia solutions insurance cover sold alongside new Mercedes cars .

Jayushee

New Member
Joined
Jul 16, 2020
Messages
10
Location
United kingdom
Car
GLE400D
Premia solutions minor cosmetic damage cover is a missold product. Mercedes Maidstone has sold me a product from premia solution which does not do what it says on the tin. They have declined a scuff bumper whilst the insurance contract clearly says it covers and even include scuff bumper under the definition of minor cosmetic damage . If anyone of you buying a new car at Mercedes Maidstone make sure you check that the insurance cover for cosmetic damage and alloy cover is not being underwritten by Premia Solution. I am willing to give evidence to support what I have posted on here today . I am escalating my complaint to the financial ombudsman.
 
Premia solutions minor cosmetic damage cover is a missold product. Mercedes Maidstone has sold me a product from premia solution which does not do what it says on the tin. They have declined a scuff bumper whilst the insurance contract clearly says it covers and even include scuff bumper under the definition of minor cosmetic damage . If anyone of you buying a new car at Mercedes Maidstone make sure you check that the insurance cover for cosmetic damage and alloy cover is not being underwritten by Premia Solution. I am willing to give evidence to support what I have posted on here today . I am escalating my complaint to the financial ombudsman.
What’s the reason they declined?
 
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