Service indicator reset

[baandar2005]

Does anybody know how to reset the service indicator on a 2007 CLS 320 CDi, W219 model? I have now got to the 15000miles complete service indiactor.

 

[jaymanek]

get it serviced!

if not then it will tell you how to do it in your manual... not sure on a CLS as i havent had one yet, but no doubt it will just be off the steering controls..

 

[phil c]

best to get it serviced mate ,but if not pm me and i can run you throught it

 

[baandar2005]

The car has been serviced from my local garage, i have changed the filters, and all fluids ready for winter. But the mechanic says he can't reset the service indicator.

Thanks Phil i will give you a call sometime this week.

 

[Glenn Smith]

The car has been serviced from my local garage, i have changed the filters, and all fluids ready for winter. But the mechanic says he can't reset the service indicator.

Thanks Phil i will give you a call sometime this week.

probably best to get a Merc dealer to service such a new car, remember these cars have no corrosion warranty as such, the long term care package being renewed free of charge when the vehicle is serviced by a Merc. dealer, to maintain this package you need it servicing at least every two years by mercedes,

 

[BlackC55]

Look in the service book and it will tell you in there.

 

[Brian WH]

probably best to get a Merc dealer to service such a new car, remember these cars have no corrosion warranty as such, the long term care package being renewed free of charge when the vehicle is serviced by a Merc. dealer, to maintain this package you need it servicing at least every two years by mercedes,

I agree, the warranty is Null and Void if it has not been serviced by a MB Dealer. Your garage is obviously not franchised to deal with Mercedes or they would know how to reset the indicator.

Totally false economy to have a cheap service, because of the warranty factor. The other factor is that these cars are totally electronic and need expert attention.

 

[tech123]

i agree that it is probably best to take on 07 car to be serviced at a dealer as they may perform warranty work (such as software updates and checks) without you knowing but it DOES NOT affect your warranty if you don't. As long as your car is serviced to MB spec then you still have at least 2 years warranty.

 

[tech123]

by the way, switch ignition to 1st position, with the cluster showing the mileage, press the reset button 3 times and you will be in the service menu, scroll down till you get to confirmations, and select full service

 

[glojo]

I'm amazed and cannot see the logic here at all unless your getting rid of the car when the three year warranty runs out. Servicing for these vehicles is kept on a database, so if you break down and expect Mobilio to come to your rescue for free, be prepared to part with a lot of readies!

Our car is a 211 and just over three years old and has had numerous free service upgrades. These are carried out whenever the car goes into the workshop and I must confess to liking the service we get. (which is not cheap)

Brian will be more aware of all the service bulletins for the CLS and it is quite important to get these done.

We have read on this forum a post from someone whose Mobilo warranty was made void because they had a non main dealer service stamp in their booklet.

Your decision, your choice, but I feel sorry for the next owner of this very nice vehicle.


John

Edit
I agree with tech123 that it does not effect your three year warranty, but it definitely blows Mobilo out of the water if you do not have a full Mercedes-Benz main dealer service history

 

[Brian WH]

Having your car serviced by a non-franchised dealer will affect your Warranty.

Say you have problems with the engine, then MB will argue, quite rightly, that the engine has been messed about with by an unqualified engineer and will not PAY OUT ON ANY SUBSEQUENT ENGINE Repairs.

 

[glojo]

Having your car serviced by a non-franchised dealer will affect your Warranty.

Say you have problems with the engine, then MB will argue, quite rightly, that the engine has been messed about with by an unqualified engineer and will not PAY OUT ON ANY SUBSEQUENT ENGINE Repairs.

I agree with what your saying but I think under EU legislation a car manufacturer cannot impose restrictions on this specific warranty.

I think it unfair and why should BMW pay out if a KIA main dealer works on for example an M5 and damages the very complex electronics. I think your experience of Mobilo speaks volumes about its worth and it certainly convinced me about whether I should maintain the full service history.

John

 

[timskemp]

Servicing your car at a competent independant will not affect your warranty. I've done this on my last three cars (two mercedes and a volvo) - ignore anything your dealer may say.

However - it will affect goodwill and you will have to check for updates and other things yourself - but again your dealer must carry out recall work free, they may not do updates and things for you though.

Mobilo is not an integral part of the warranty, and is affected by servicing outside of the network - but both my A and E had non-dealer stamps before I bought them and both have been reaccepted by Mobilo by having a dealer service.

If you get breakdown cover through your insurance or bank or other offer then I'd say go for it. If you don't, or you only get a service every year or two the money saved is actually quite small.

Also the workshops don't seem busy any more, so they're willing to negotiate on price - mine has already requested I come back and will come within a few pounds of the independant price - bear in mind I'll get 2-3 services a year which means savings of hundreds of pounds over list price.

When I part exchanged my A class the lack of dealer history didn't bother them either.

Finally - whatever you do ensure you get your servicing garage to use original mercedes parts, any decent, busy garage will have an account with the local dealer and get discount anyway, mine even passes some of that discount on!

There's no messing about with engines or electronics in the service schedule anyway - it's little more than fluids / filters / belts most of the time, and glow/spark plugs occasionally, and an inspection of chains and bearings and stuff.

 

[Birdman]

I know Mobilio conditions vary from time to time but my extended rust-through policy only requires bi-annual visits after the manufacturer's warranty period has expired.

That said I would never take a new, valuable car packed with technology and reliant on manufacturer's software fixes and updates (necessary to pre-empt mechanical problems) to an independent unless it had full STAR diagnostics, Mercedes-trained mechanics and access to all the factory software updates. Maybe yours does.

 

[Glenn Smith]

I agree, the warranty is Null and Void if it has not been serviced by a MB Dealer. Your garage is obviously not franchised to deal with Mercedes or they would know how to reset the indicator.

Totally false economy to have a cheap service, because of the warranty factor. The other factor is that these cars are totally electronic and need expert attention.

Not quite true, you do not have to have a merc dealer do the servicing to maintain the warranty, but you must use approved parts etc. The problem is with the long term care package, which is not a warranty, but is renewed FOC at each MB service and lasts for only two years.

 

[Mr E]

It would certainly concern me that a "competent" service centre (as required to maintain warranty) does not know how to reset the service interval indicator. From this lack of basic knowledge / info, I'd assume that they also have no access to latest bulletins, etc, all of which will be important if you need to make a warranty claim.

Having helped lots of OEM companies in Europe set this up, this would be one of the basic checks that would be made if non-dealer stamps were in the book (i.e. have the following updates been made, has any recall/modification work been done, etc).

 

[glojo]

Not quite true, you do not have to have a merc dealer do the servicing to maintain the warranty, but you must use approved parts etc. The problem is with the long term care package, which is not a warranty, but is renewed FOC at each MB service and lasts for only two years.

I get frustrated when I read posts that might cause confusion and Mobilo should not be dismissed.

If you break-down and use the free-phone number you will get put through to Mercedes-Benz who will look up the vehicle service history on their database. No dodgy stamps in service booklets will help anyone, nor will stamps from so called specialist garages.

Is Mobilo worth it? Ask Brian WH about his experiences.

Name one specialist in the West Country that keeps all the very latest service bulletins for ALL Mercedes-Benz models and yes I accept a main dealer must carry out any recall work, but do they have to carry out perhaps TWELVE outstanding service recommendations free of charge?

I find it strange that someone that owns a new 2007 CLS would want anyone to 'play' with it if they don't know what they are doing nor have the equipment to correctly maintain it? It's your car, your choice and your business and each to their own.

John