Strange internet behavior

[Druk]

I access most of my internet from desktop icons. ISP is Tiscali.

So...........if I click on this forum it loads as does the 'Club' one. Ebay wont but Youtube will. One of my online banks is accessible but the other isn't. Metcheck I can get but not the Met office. And I cant get my Internet Explorer to load (set as Google).They start to load but then just hang and the address is not in the loading pane.

It's the same on the laptop (wifi) as the pc (hard wired). All four green lights are lit on the router.

It's been like this for a couple or three hours. Why some and not others?

 

[Sp!ke]

sounds like a dns changer virus.

Download malwarebytes (if you can), If you are unable, try another browser or download it on a memory stick from another PC, and the lartest update and see what it finds.

You may well have to turn off system restore as well in order to clean your PC.

 

[ririsko]

I think you did, but... did you try restart your router (or switch it off, wait 30sec, switch it on)?
Is problem with IE on both of PCs?
Is your neighbour using the same provder? With the same problems? Did you try call to customer service to be sure there is no local outage on the way?

 

[flango]

Not just upgraded to IE8 by any chance?

 

[Druk]

Thanks.

1. malwarebytes is no longer available without sub
2. restarted router to no avail. Prob the same on PC and laptop
3. don't know anyone near on Tiscali but they are notorious for not admitting to faults
4. still on IE7 as far as I know.



edit. just clicked on Google and it starts to load something called Koower.com. Never heard of that before???


.

 

[wemorgan]

1. malwarebytes is no longer available without sub

free version is here

Malwarebytes Anti-Malware - Reviews and free Malwarebytes Anti-Malware downloads at Download.com

 

[crockers]

free version is here

Malwarebytes Anti-Malware - Reviews and free Malwarebytes Anti-Malware downloads at Download.com

I downloaded this and when I went to instal it Kapersky threw a wobbly and recommended quarantine..

 

[ririsko]

You can try download HiJackThis - HijackThis - Trend Micro USA - and post the log from it... There will be a few "bugs" in registry.

 

[Sp!ke]

Thanks.

1. malwarebytes is no longer available without sub


.

Erm... no it is still available for free - you are probably being taken to a spoof site. Click the below link - do you see a download Free version on the left?

If not you've most definately got a virus.

Malwarebytes.org

 

[grober]

Does sound like a DNS server problem. Sometimes ISP'S have problems with these- you may find it rights itself tomorrow. Try switching your router off overnight and let it re-acquire a new IP assigned address and DNS servers first thing tomorrow if you can't resolve the problem tonight.

 

[Sp!ke]

I downloaded this and when I went to instal it Kapersky threw a wobbly and recommended quarantine..

Well thats more a reflection of Kasperspy rather than Malwarebytes.

Malwarebytes is the AV product of the moment and is pretty much the only thing capable of cleaning viruses and spyware properly right now.

Next year/month it may be something else but right now malwarebytes is where its at.

 

[grober]

Crockers--Kaspersky will flag up an install of Malwarebytes with a warning that the programme is trying to install a "hidden driver" Its hidden to stop "nasties" disabling/sidestepping the program. Don't worry just designate it as a "trusted application " and the install will be fine. http://forum.kaspersky.com/index.php?showtopic=130926&mode=linearplus

 

[ckember]

are you running vista or XP. There where some major updates today to try and fix some security issues

 

[Druk]

Erm... no it is still available for free - you are probably being taken to a spoof site. Click the below link - do you see a download Free version on the left?

Malwarebytes.org

Yes I can get that. It wants to download it from Zoombli Home Page. Does this sound correct to you?

However. The local IT geek thinks Grober has the answer in that the ISP is playing up. I'm going to switch off and re-try everything in the morning. At least I can get this forum...imagine the withdrawal symptoms if it all went down.

 

[Sp!ke]

Nope, most definitely not. It should take you to Cnet Download.com. It is very common now for viruses to try and prevent you downloading malwarebytes.

You have a dns changer virus as a near certainty. I've seen this behavior a few times and if your ISP's DNS was screwed you wouldn't be seeing the random issues on only certain sites like you are experiencing.

You should be careful of what the other payloads might be and get the infected computers disconnected and away from the Internet until clean. You could have keyloggers, password grabbers, mailer clients, trojans - all sorts - seriously, disconnect your PC.

Use another clean PC to download Malwarebytes and the latest update onto a memory stick, install and and do a scan offline.

 

[Bobby Dazzler]

Coming late to the party, but Sp!ke is spot on IMHO.

 

[Druk]

Fixed I hope.

Switched all off last night as advised and, with some trepidation, back on this morning. After a bit of searching got Google running so managed to get malwarebytes from the Cnet site, ran a scan and found '1 rogue link' in my favs on the PC and 7 trojan thingies + some other issues on the laptop. All removed by MWB so back to normal I hope.

Whatever it was I'm grateful for the help and, if nothing else, the moral support. Great forum

 

[grober]

Result! Maybe time to re-assess /update/ change settings on some of your security/Browser although having MWB onboard should help.

 

[wemorgan]

if I understand this software correctly then it has a resident shield:

Spybot - Search & Destroy - Free software downloads and software reviews - CNET Download.com

I also use IObit Security 360, which is permanently on:

IObit Security 360 - Free software downloads and software reviews - CNET Download.com

EDIT: apologies, as I'm rather ignorant of such matters, but does Malwarebytes have a resident shield, or is it only to be used once malware has infected the PC?

 

[Noodle-Pulp]

Malwarebytes is the AV product of the moment and is pretty much the only thing capable of cleaning viruses and spyware properly right now.

Next year/month it may be something else but right now malwarebytes is where its at.

Seconded - it's sorted my problems out more than once in the past.