Bluetooth disconnecting call on key removal

[WullyBee]

Hi everyone,

I'm new to the site so I thank you for taking the time to look at my 'issue'.

I have just purchased my first ever Mercedes, a C200 2.2 Sport Edition (2011). I'm absolutely in love with the car, this is the only minor problem I've had so far and it's more an inconvenience.

Here's the scenario. Say I'm on a call to my wife and I'm driving. I get to the end of the journey but I'm still in the middle of the call. I turn off the car and remove the key, the power cuts off in the car but in doing so, it also disconnects my call. In my old car, my phone simply changed back to standard audio from bluetooth but in this case it is like the car signals that I have ended the call to my phone.

My current work around is to take my phone out my pocket and manually disconnect bluetooth on my call before turning off the car which is obviously a little bit annoying.

Can anyone help me out?

 

[CowleyStJames]

That's strange as I have a 2011 E Class and mine just disconnects Bluetooth and phone holds call still.
IPhone 7 by the way.

 

[richard]

Hi
It’s fixed in a firmware update if I remember correctly
Cheers
Richard

 

[ash59fifty-uk]

My workvan (transit) does this, usually when I’m home and the missus is waffling so it’s a feature I won’t be getting rid of

 

[WullyBee]

Hi
It’s fixed in a firmware update if I remember correctly
Cheers
Richard

I've never dealt with Mercedes before, I assume I'm likely to face a cost for this update?

 

[ShaunB]

Yeah, don't know how much though

 

[WullyBee]

Yeah, don't know how much though

Yeah thought so thanks Shaun. It's a bit annoying having to pay Mercedes to fix a bug in their own system but wcyd.

Appreciate all the responses lads.