Command Online - iPhone?

[chrisduk]

Hey Guys
I'm new here I found this forum as apart of my research to "try" and get my iPhone 5s to work with Command Online data.

I bought a ML250 on monday 23rd Feb 2014, (2012 Model 62 Plate) The Mercedes Garage in Liverpool took 3-4hrs doing a software update so I had the latest command online before I picked it up.

I setup my phone with bluetooth, i go to the data > settings > profile and choose O2 iPhone Pay Monthly, When I try to access ie Mercedes App icon, I get the message "connected phone does not support data connection"

The Mercedes mobile site says no data connection for iphones, but why would the settings have "O2 iPhone pay monthly" as a profile if its not supported?

I've found some posts were people say switching on personal hotspot fix's it for them, I use that function often for tethering to my laptop, but in the car sadly it still does not work for me.

So my questions

a) is their any way to get this to work with the iPhone 5s? i'm running iOS 7.1 Beta 4

b) I've not checked.. but is their a USB connection that I can connect ie a 4G dongle too and use that for data?

c) can I have 2 Phones connected at once? if so I may just find another handset that has a good speed 3G connection and use that for data only and my iPhone for calls/bluetooth audio

 

[AshC63]

From what I know ..

1) IO7 is not compatible with command online.
2)no USB for 4G
3)no Multipoint available on command systems .

If someone know different then please advise away!

 

[chrisduk]

From what I know ..

1) IO7 is not compatible with command online.
2)no USB for 4G
3)no Multipoint available on command systems .

If someone know different then please advise away!

Ash..
That wasn't what I wanted to hear lol. But thank u so much for replying to my post so quickly! I do appreciate it.

 

[AMGeed]

Get in touch with Comand Online .
Mercedes Comand Navigation and Audio Specialists

If they can't solve your problem, nobody can.

 

[chrisduk]

Get in touch with Comand Online .
Mercedes Comand Navigation and Audio Specialists

If they can't solve your problem, nobody can.

Have contacted them now.
Hopefully someone can Help

 

[AshC63]

Ash..
That wasn't what I wanted to hear lol. But thank u so much for replying to my post so quickly! I do appreciate it.

I have no online -Wish I had never updated my iphone Chris , but I'm sure there will come a fix one day.

 

[c63chris]

It doesn't work unfortunately. It's not the version of IOS but the way the phone interfaces with the car. The car uses DUN and Apple doesn't. I believe newer cars now work. My car has the exact same options as yours with the same results.

 

[chrisduk]

One day.. I have iOS 7.1 already so don't get too excited of a possible fix when they release it publicly in a couple of weeks.

 

[AshC63]

Mines iphone4 but if I had stayed on IO6 as the command specialist showed me on his iphone, it works perfect.

On a bonus my phone book still transfers , which he was adament would not be supported.

 

[c63chris]

Mines iphone4 but if I had stayed on IO6 as the command specialist showed me on his iphone, it works perfect. On a bonus my phone book still transfers , which he was adament would not be supported.

Yours is a 2013 car though, as I said newer cars seem to support it now if you check the Mercedes website for compatibility. I'll stand corrected but am sure it's not IOS but the firmware in your car that makes it work.

 

[AshC63]

Yours is a 2013 car though, as I said newer cars seem to support it now if you check the Mercedes website for compatibility. I'll stand corrected but am sure it's not IOS but the firmware in your car that makes it work.

True! My mistake C63Chris -I was still replying chrisduk to his 2012 spec & didn't realise another Chris had come on board the chat