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e55 e63 more dealers unloading responsibilities?

With regards to getting a warranty on a 10yr+ used car:

My experience of dealing with used car warranties from a repairer's point of view is pretty mixed.

Some are fantastic, minimal haggling over parts costs and labour times, pay for diagnostic time, almost everything is covered, we get paid direct and fast.
These are usually loacl-based independent companies like olympic/warranties2000 in leeds, and MBG insurance we have here in the north east.
Others as follows:
If they cant get out of paying because the fault happened in the first couple of weeks (they presume the car was sold with the fault and thus not a valid claim), they move on to:
The part is not covered. if it is, they try:
we can buy the part cheaper, if they can't, they try:
Our official labour time for that job is 30 seconds, if they get shown proof they are lying they try:
we need proof of service history including a vat-registered invoice for a manufacturer spec service within the last 12 months. If that fails, they try:
if it failed by neglect, wear and tear, water ingress, or a manufacturers design fault it wont be covered. if OK they then try:
we need pictures of the part and an engineer's report stating cause of failure.
If they then accept and give us a claim number we will then have to chase them for payment for 6 months.
these are the likes of auto-protect (customer protect), autoguard, RAC warranties, etc.......

It must be very hard for them though, there are a lot of garages that will (and do) make fraudulent claims. I would also as above expect a few niggles with a 10yr old car, but anything that causes a breakdown, power loss, or would fail an MOT should not be accepted.
The repair costs of anything that costs upwards of £50k when new is never going to be cheap, and that is why they depreciate so much, a realistic warranty that covers everything on the car regardless of age and mileage would be lovely, but it's going to cost more than if you just kept a savings fund for the car, as there is an insurance company making money in the middle.

Any reputable company selling a used car will offer a warranty worth more than the paper it's written on, if anything fails within 3 months of purchase that falls outside of what's covered, the garage will pay.
If they don't, their reputation and reviews will reflect this and business will suffer. Always read reviews and ask on the forums for experience with that specific seller.
 
I just had a claim with Autoprotect. It was a rather tortuous process to get it approved, and at £40/hr max for labour only part of the labour was covered, and they specifically exclude 'good engineering practice' - replacing springs or shock absorbers as a pair if only one has failed, for example - but once I'd gone through the process, they paid the invoice the same day it was submitted.

The warranty only covers the absolute minimum, so it isn't worth all that much, really, but of course the dealer won't have paid a lot for it. If he'd been willing to pay more, he could have bought a more comprehensive warranty, but you can't really blame the warranty company if the dealer is only willing to pay for the bare minimum of cover.
 
too true. thats the bit I missed out the middle lol.
once they have paid for top cover then move on to the rest of the list.
some days I phone them, we have a nice chat, all is authorised and me and my customer are happy, car goes away fixed.
other days, I get some cranky c*nt who only wants to say no before they've even had the policy number, I get radged and smash up the phone, customer goes crying back to the selling dealer, everyone has a bad day.
The worst thing is time spent on the phone..... they don't pay you back for that time lol
 

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