Rant!
Knocking Kwik-Fit can be a popular pastime here...
... is there any reason why I should not return to KF for a replacement?
So... perhaps there is. I always speak as I find and, to date, I've had no reason to be critical of KF for tyres and batteries although I would never consider them for exhausts.
Car didn't start today but after 10 minutes on the charger, she fired up so I high-tailed down to KF in Morningside, a couple of miles away.
Being a man of some importance and gravitas, I expect to deal with the organ-grinder - but on arrival, I was greeted by a spotty youth with the intelligence of a mentally defective nematode. After failing to attach and operate his battery testing device, he called for assistance and his mate eventually advised me that my battery was donald.
The pair of them consulted their charts for the replacement model and after scouring a shelf containing a couple of dozen, advised me they did not have one in stock. No matter, they would whistle up one from the factors and have me on my way in under an hour. The cost would be £84.20.
It was a grand day and after confirming that the operation would indeed take less than an hour, I was happy to wander off for a walk.
Returning a full 70 minutes later it was evident no battery had been delivered, far less fitted - although the terminals had been loosened and a spanner left jauntily in the channel at the base of the windscreen (metal on metal)
Little annoys me more than being given a timescale which is not met. (apart from spanners being placed on my paintwork). If it's an hour, a day or a week, I don't mind. Just don't lie to me! After a further 20 minutes, the battery arrived. "Your battery has arrived" cried the youth. "I hope not" said I, surveying a considerably smaller device to the one presently in the car. My 65AHr was being replaced by a 60AHr one.
Now, the Dereks and the other Scottish members who've met me would surely agree I'm a most genial buffoon, but I was now getting quite ratty. "Nah, I'll take it to the dealers"
The organ-grinder appeared and soothingly assured me this was definitely the correct item for a 320 E-class then gave me some technobabble guff about new batteries, different suppliers, blah blah... (was Exide, now Unipart)
"So - for 25 extra quids, I'm getting a smaller battery with only 3 years' guarantee? I hope you'll do better than £84.20"
Silence... shifty look... sucking of teeth.
"I'll do it for £70."
"Fit it"