How to get the phone and navigation to work again

[Jehanzeb]

Good afternoon everyone,

All of a sudden my W211 2005 car phone system stopped working (shows no phone) even when the Mercedes Bluetooth system is on and my phone is connected to it,it’s the car system that showing no Phone.

So I went into Engineering mode and under GAU errors (newest first) have seen this:
Name: Kombi is dead!
Startup: 42255
Sec.Run:23820
Mileage: 379691.1
Version: 21.090
Description:
Dialog=PHONE (shouldBeClosed), state= S_OFF (no transition)

Similarly without any warnings or errors, the sat nav, although shows map, does not get any satellites so the map is in the middle of the sea. I have bought a new navigation antenna and as one of the forums showed to go into boot and change the antenna (which I did) but still it doesn’t work. I changed back to the original one that is coming from the front of the car back again, tried it, still no luck.

Engineering mode show exactly the same error/info as with phone except it states NAVI instead of PHONE.

Your kind direction/help will be highly appreciated.

Kindest regards

Jehanzeb

 

[AMGeed]

Where did you place the new antenna when you replaced the old one?
Did you drive slowly after fitting so the satellites can recognise your position?

I have a W211 and fixed mine on top of the rear parcel shelf inside the boot and cable tied the lead back to the Comand unit
Here is the thread with photos where I replaced my GPS antenna.
GPS Antenna repair.

The antenna at the front of the car is the radio antenna and nothing to do with the sat nav.

 

[Jehanzeb]

Thank you AMGeed, I was fitting the gps to another place and although wasn’t sure if that was the right place the actual fakra connection fitted in it. I will try connecting it to the dvd bottom part.

Kindest regards

Jehanzeb