Insurance Claim

[Noodle-Pulp]

I have a friend who managed to write his less-than-a-year-old car off during the icy snap (some of you may have seen the pic in the "Guess the car competition" thread).
Anyway now the insurer have come back and said they need to see the service book.
This has given him some cause for concern particularly because on the 10,000 miles service, the garages have put that the front tyres should be monitored – and the conversation, he had with the garage was “they will need to be changed before the next service (20000 miles)”.

As far as he is concerned the tyres were fine (he had checked them very recently) … but obviously there’s a slight doubt… especially as the car has now done 15000 miles.

Does anyone have any advice or thoughts on this?

TIA.

 

[grober]

If the tread depth of the tyres are within the legal limit there should be no problem. I imagine they want the service book to get an indication that the mileage is correct for valuation purposes. They don't know of the advisory-yet--- so sounds like standard practice to guard against "clocked motor " claims.