Mileage error on Invoice ?

[MORGANpl]

Could this be error on the invoice and mercedes database? Top left says 68683,same on mercedes website as last recorded mileage but than it says below work was done at 62574. If this is error by the dealer would this be possible to correct that?
The 62574 would match mots, and car mileage but the 68683 not really

 

[Petrol Pete]

I'm confused , not sure what you are asking here . The car has 68K miles on it and the gearbox was serviced at 62K miles ?

what does the dashboard say re miles on the car ?

 

[MORGANpl]

I'm confused , not sure what you are asking here . The car has 68K miles on it and the gearbox was serviced at 62K miles ?

what does the dashboard say re miles on the car ?

Car has now 65k
Invoice shows 68k
But on same invoice you have the estimated mileage next to the gearbox service which says 62.5k
So looking at this something is wrong and doesn't match previous mot, service. I think that the dealer put info wrong. The estimated mileage when the gearbox should be done should be 68k and recorder mileage 62.5k and than this would match previous history, mileage and current mileage. I think they put the miles other way round

 

[Benz17]

OP do you mean both mileage should be the same.

 

[MORGANpl]

OP do you mean both mileage should be the same.

No, the recorded mileage is higher than mileage on dash.

 

[Benz17]

Car has now 65k
Invoice shows 68k
But on same invoice you have the estimated mileage next to the gearbox service which says 62.5k
So looking at this something is wrong and doesn't match previous mot, service. I think that the dealer put info wrong. The estimated mileage when the gearbox should be done should be 68k and recorder mileage 62.5k and than this would match previous history, mileage and current mileage. I think they put the miles other way round

No, the recorded mileage is higher than mileage on dash.

Then it is an error.

 

[MORGANpl]

Then it is an error.

The dealer said that the car is hpi clear and they veryfied the mileage and its correct. I hpi the car myself and its clear. Just before I pay for the car I would like this to be sorted as it doesn't look good and nice when car has less mileage than on previous service.

 

[E55BOF]

It's obviously a mistake. So is "Carry gear box out oil and filter change", unless the gearbox was removed from the car, which I doubt. I wouldn't worry about it.

 

[mercmancdi]

Thought one is mls one is k if you converted but unfortunately does not tally up

 

[MORGANpl]

Thought one is mls one is k if you converted but unfortunately does not tally up

All are in mls

 

[Bobby Dazzler]

What did you say when the dealer asked them?

If I understand correctly, you’ve not bought the car yet, so ask the dealer why, then ask them to resolve it,m to your satisfaction - and if they do then buy the car - but if they don’t then find the next one

 

[MORGANpl]

What did you say when the dealer asked them?

If I understand correctly, you’ve not bought the car yet, so ask the dealer why, then ask them to resolve it,m to your satisfaction - and if they do then buy the car - but if they don’t then find the next one

I signed the paperwork but not collected the car yet. They send me all the details about the car after the paperwork and because I'm that kind of person that I like to check my way everything I notice that there is something wrong with the mileage. I've been told that the car been hpi checked and the mileage as well. Human error and the invoice and database was incorrect updated. Ok I do understand errors happen as I'm pretty sure I'm not the first person with situation like that. I will ring later on the dealer that actually serviced the car and ask them to sort it out as I believe only the dealer that serviced it can change it, others can't.

 

[Bobby Dazzler]

I signed the paperwork but not collected the car yet. They send me all the details about the car after the paperwork and because I'm that kind of person that I like to check my way everything I notice that there is something wrong with the mileage. I've been told that the car been hpi checked and the mileage as well. Human error and the invoice and database was incorrect updated. Ok I do understand errors happen as I'm pretty sure I'm not the first person with situation like that. I will ring later on the dealer that actually serviced the car and ask them to sort it out as I believe only the dealer that serviced it can change it, others can't.

Which dealer performed the service - was this done at the point of sale by the dealer you’re buying the car from, or was it it done previously?

Just ask the dealer to correct it, and if they can’t ask for a letter to confirm in writing that the mileage was entered incorrectly.

 

[MORGANpl]

Which dealer performed the service - was this done at the point of sale by the dealer you’re buying the car from, or was it it done previously?

Just ask the dealer to correct it, and if they can’t ask for a letter to confirm in writing that the mileage was entered incorrectly.

Was done previously, not by the garage I'm buying from.