m_chalubowicz
Active Member
Guys
some time ago I was advised on service history that's missing on my E230.
Sent an email to MB and just recieved a response as follows:
''...
Thank you for your e-mail.
To enable us to provide you with the service history, we need you to provide us with proof of ownership. This is a faxed copy of the V5 document and driving licence of the registered keeper which must match or, if it is registered to a company, the V5 document and the request written on company headed note paper with a copy of the purchase invoice.
If you can fax this information to 0207 975 7074 and include your name and the case reference number (...........)[edited] then we will be happy to provide you with the service history.
Regarding your request for a service book, you will need to contact your local Mercedes-Benz dealership where you will be able to purchase a new one.
Yours sincerely
Cheryl Rhodes
Customer Service
Mercedes-Benz Customer Assistance Center Maastricht N.V.
Gaetano Martinolaan 10
NL-6229 GS Maastricht, The Netherlands
Phone Nr: 00800 1 777 7777
mailto: [email protected]
.....''
just thought it may be of someone interest....
some time ago I was advised on service history that's missing on my E230.
Sent an email to MB and just recieved a response as follows:
''...
Thank you for your e-mail.
To enable us to provide you with the service history, we need you to provide us with proof of ownership. This is a faxed copy of the V5 document and driving licence of the registered keeper which must match or, if it is registered to a company, the V5 document and the request written on company headed note paper with a copy of the purchase invoice.
If you can fax this information to 0207 975 7074 and include your name and the case reference number (...........)[edited] then we will be happy to provide you with the service history.
Regarding your request for a service book, you will need to contact your local Mercedes-Benz dealership where you will be able to purchase a new one.
Yours sincerely
Cheryl Rhodes
Customer Service
Mercedes-Benz Customer Assistance Center Maastricht N.V.
Gaetano Martinolaan 10
NL-6229 GS Maastricht, The Netherlands
Phone Nr: 00800 1 777 7777
mailto: [email protected]
.....''
just thought it may be of someone interest....
