My knowledge on the rejection issue is what I have read on forums, and the consensus is that you have to give them the opportunity to put right what is deemed wrong. If they fail to do so then one can go down the rejection route, but in your case, they want to put right, albeit you paying and they reimbursing, on the cheap, which once done may not be to your satisfaction, then problems could arise with regards to rejection, as it could become a long saga.I’m going to price up a few body shops, because of the amount of chips it may end up looking worse then better being filled in.. if they refuse to have the car painted I’ll look into the rejection process.. would I have a case taking all the circumstances into consideration?
Thanks for all your help guys
On a bumper one can possibly get away with a smart repair, especially if it’s a corner scuff, I had this done, and even on close inspection couldn’t tell that a repair had taken place, possibly may not get away with the whole bumper.
Hi , was this car Mercedes Approved ?Picked up my used a35 from Jct600 this weekend. It’s a 2019 car with 11,500 miles.
When speaking to the sales person I was told the “cars mint”. As I live 5/6 hours away I took his word for it and placed a holding deposit followed by the balance in full a week a later.
Initially I was meant to get a train to the garage to collect the car but being too far I asked them to have the car transported to stansted airport and I’d collect from there.
The car arrived pretty filthy on the transporter due to weather etc. Upon viewing I noticed one front wheel has some curbing on the lip, the two front tyres were around 60-70% worn as well. I called the sales guy and he said he refund me £50 for the wheel and wouldn’t do anything for the tyres. I wasn’t entirely happy with the outcome but I took the car and left. Spoke to his manager later that day and he claimed they don’t sell cars with tyres below 3mm and didn’t offer any resolution. I washed the car today and spotted on the paint work, mainly the bonnet and front bumper some stone chips. I’d say 10 or less over all.
Now I know it’s a used car with circa 12k miles but are this many stone chips acceptable? It’s a black car so does show signs of wear more than say white or silver.
The rest of the car is fine but the stone chips are bothering me, obv it won’t be in new condition but am I being unreasonable?
As with all things there are good dealers and bad dealers, wouldn’t let this experience tarnish your thoughts on all dealers. Just put it in your memory bank for the next time you purchase a car.I’m getting a quote today from a reputable coachworks soon. I love the car, more than I thought I would. I usually buy private and had no issues for the most part. First time I buy from a dealer I get the worst buying experience and lies. Not good
Yep pretty much what I think they’ll do.. if they offer me a silly amount of money for the repair, I’ll give them some time to reconsider. Failing that I’ll be rejecting the, maybe consider a factory order a35 to save these issues happening againCould be they are bluffing, their thoughts maybe offer you the bear minimum, as in their eyes you won’t go through all the hassle of rejection, and your heart will eventually rule your head. They may have got away with this approach with other punters previously, so for them they will try the bare minimum offer approach first, if this fails then they may do the decent and correct thing, with approving the proper repairs.
I guess it’s a game of bluff, and double bluff with dealers