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New E Class Comand Online - iPhone

moggymog

Active Member
Joined
Oct 10, 2011
Messages
87
Location
Newquay, Cornwall
Car
BMW 535D F11 M-Sport
Does anyone think/know if MB will sort the data connection to the iPhone to finally make the "online" features of the Comand Online system usable on the new E Class?

Bit annoyed that my dealer sold me Telephone prep when speccing my C Class telling me that the internet features would then work with the iPhone (now know it doesn't). :mad:
 
Mine works fine with a nokia in my 2012 c class.

Sent from my iPad using MBClub UK
 
Yeah I believe Nokia's and Blackberry's work but that's where it stops

Mercedes haven't really kept up to date with this - BMW & Audi and even Ford have had this working for a while now.
 
I've just jailbroken my iPhone 5 and installed a app that emulates the required DUN profile, but i couldn't get it to work.
 
Mine works fine with a nokia in my 2012 c class.

Sent from my iPad using MBClub UK

Hi, can I ask do you get any decent speed on the online system - when I have got mine to work it has been ridiculously slow!

Thanks
 
pos.k said:
Hi, can I ask do you get any decent speed on the online system - when I have got mine to work it has been ridiculously slow!

Thanks

Hi likewise mine too is in no rush.

Sent from my iPad using MBClub UK
 
On my Galaxy S2 I installed Bluedun trial version, but it was so slow that the trial timed out before it would finish setting itself up. I tried for about 45 minutes and gave up in frustration.
What is needed is for MB to update the software to support proper bluetooth tethering or even wifi, as if your phone can be a wifi hotspot the Comand could access that...
 
Comand doesnt have wifi so thats not going to happen. Bluetooth DUN is a standard protocol. It is stupid of android phone manufacturers and apple not to include it on their phones.
 
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I was just wondering - surely MB could just program their system to accept Bluetooth PAN as well as DUN (even if they wanted to keep this legacy protocol) - surely its not that hard. My Galaxy S3 is compatible with Bluetooth PAN out of the box (but needs to be enabled in the "tethering" menu on the phone).

I fail to understand why Mercedes couldn't just use Bluetooth PAN. It will solve the speed problem between the handset and the COMAND system. - It will only then be the Mercedes proxy which will then act as the bottleneck (or maybe it is the proxy which is the bottleneck at the moment?!)
 
I was just wondering - surely MB could just program their system to accept Bluetooth PAN as well as DUN (even if they wanted to keep this legacy protocol) - surely its not that hard. My Galaxy S3 is compatible with Bluetooth PAN out of the box (but needs to be enabled in the "tethering" menu on the phone).

I fail to understand why Mercedes couldn't just use Bluetooth PAN. It will solve the speed problem between the handset and the COMAND system. - It will only then be the Mercedes proxy which will then act as the bottleneck (or maybe it is the proxy which is the bottleneck at the moment?!)

Absolutely - Bluetooth DUN maybe a standard protocol, but it doesn't matter if nobody uses it any more, you need to move with the times...
 
I was also lead to believe that Apple don't implement the full Bluetooth protocols so it may not all be Mercedes fault and given Apples slightly shoddy software testing (remember the IOS4 implementation that stopped Bluetooth connectivity on several manufactures cars working for 3 months) possible Mercedes don't want to try and implement a change for Apple to then alter there software again and stop it working!
 
I have read around some forum posts, and on this article that MB were going to incorporate it: EXCLUSIVE: Mercedes to add more internet connectivity options to COMAND Online

My car is a October or November 2012 registered car, so was probably built around late summer time 2012? - and it still doesn't have PAN. It has the new NTG 4.5 with the newer menu user interface visuals, so its the "latest" version - unless MB just added the PAN profile without other changes for early 2013 registered models. Who knows.

If it does come as a SW update, is it likely to be a free update under warranty, or will it cost? The only other option to speed up the internet is to buy a SAP v4 cradle (now, that's assuming your phone supports SAP! - the iPhone does not) but even that is around £500 - yes, the price of a top whack iPad!

Yes, as my family and friends have told me, its just a gimmick. But a fairly cool one at that!
 
Just taken delivery of my new 2013 E220 (first MB btw :D ) and read a lot about the iPhone and data connection issues. However I can get it to work without the need for DUN / Jail Breaking or such.

I found that if you connect the iPhone (in my case iPhone 5 - iOS 6.1.3) to the car via Bluetooth as normal for phone and music then switch on the Apple Personal Hotspot from the settings menu on the phone the COMAND system picks up a data connection and works :D

I can now use the browser and apps perfectly and the speed isn't too bad either.

I hope this helps someone out trying to use all the features without the DUN error.

On a side note I would like to find out what version of the COMAND system I have as I cannot locate the version number anywhere??
 
Worth noting that speed issues are dependent on the Bluetooth interface which isn't an especially fast protocol, esp. if you are used to using HSDPA/3g+ or LTE/4g.
Next iteration of Command should have WiFi IMO

The fact that Apple doesn't implement DUN is their issue and poor consideration towards its customer base - I applaud MB for not bowing to Apples bullying tactics - that said, it is truly frustrating that we even have to deal with this issue - however the compliant should be addressed to Apple for not implementing the whole stack, there is no good reason for that.
 
Absolutely - Bluetooth DUN maybe a standard protocol, but it doesn't matter if nobody uses it any more, you need to move with the times...

So every time we get something new to the market, MB should release an update to their cars to adapt the "radios" to these new gadgets?

BT DUN may be an old feature and not used as often any more as it used to be but there is a huge legacy that is built to use this feature. Why can't we expect fancy new phones to maintain support for BT DUN in addition to any of the new features.

It isn't Apple only but Windows phones seem to have the same issue.
 
So every time we get something new to the market, MB should release an update to their cars to adapt the "radios" to these new gadgets?

BT DUN may be an old feature and not used as often any more as it used to be but there is a huge legacy that is built to use this feature. Why can't we expect fancy new phones to maintain support for BT DUN in addition to any of the new features.

It isn't Apple only but Windows phones seem to have the same issue.

Android phones too - so most of the smartphone market.
Comand Online isn't a legacy product, it's quite new, and it was implemented in such a way that a large proportion of users can't access it.
It's not about bowing to phone manufacturers, it's making something that is going to work for the users.
 
Android phones too - so most of the smartphone market.
Comand Online isn't a legacy product, it's quite new, and it was implemented in such a way that a large proportion of users can't access it.
It's not about bowing to phone manufacturers, it's making something that is going to work for the users.

Right, at the time of COMAND Online introduction it was known that many phones do not support BT dial-up. My point about legacy was that even today there are many BT DUN applications so how come phone manufacturers can ignore that when it does not introduce any HW cost.

Considering COMAND Online, what should they implement, WLAN or BT PAN? Neither one would be sufficient, some of the current smart phones only support WLAN (tethering), some only support BT PAN. WLAN is also very power consuming. BT DUN would have been an easy and efficient interface.
 
2013/2014 E220 AMG Sport - iPhone 5

Hi All,

Just came across this forum while searching about the COMMAND ONLINE system online.

Just thought I would let you know, I have an iPhone 5 with iOS7 and COMMAND ONLINE works perfectly over BT without any issues. Obviously depending on your data connection, the performance is affected. I'm able to navigate Facebook, Google API, Weather etc.. very quickly. (Car is MB 2013 E220 CDI AMG Sport).

When the car connects to the phone, a blue bar appears at the top of the iPhone stating that a connection is in place. Im guessing this is doing it over BT and not through the built in ipod/iphone connection.

Hope this helps.
 
According to Mercedes tech in Germany iPhones and comand on line only work in systems built after June 2013
 

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