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Phone dialers

What he means is physically disconnecting the cable from the socket.

yes, I understand michele, thats possibly correct if the pc is left on all the time, I'm not 100% sure but normally these diallers, as I understand it dont just dial out anytime, its that they initiate a disconnect then reconnect whilst you are online, so its when you are online that they are a problem, not when you are just not at the pc.
 
grasmere said:
yes, I understand michele, thats possibly correct if the pc is left on all the time, I'm not 100% sure but normally these diallers, as I understand it dont just dial out anytime, its that they initiate a disconnect then reconnect whilst you are online, so its when you are online that they are a problem, not when you are just not at the pc.

Good point.
Mac.
 
I saw a network router with built-in dialup modem for NAT/PAT just like a DSL/cable, it had dial-on-demand and several other really useful features. If you can't/won't have broadband, if you want to share your network connection and if you want to avoid things like rogue diallers then that would be an excellent piece of kit to use.
 
glojo said:
Hi Spike,
The engineer stated they were responsible for the line outside of my property, but that was four weeks ago and no bill so far. :)

I suppose I ought to check, but then again....

John

As a BT Engineer (don't all start shouting at once ,pleeeease) BT is responsible for the line up to and including the main socket (NTE5, master jack). Broadband enabled or not. Anything beyond this, is classed as customer owned wiring, even if it was installed by us but over a year old and hence out of warranty. That said, every extension socket installed should be wired from this main socket, so as the customer can isolate their wiring and to see if the fault is on their side, or the BT maintained side of the internal wiring. Although in most cases this is not the case and we enter the 'grey area'- lots of them! Even if you have BT Broadband and the ADSL filter is found to be causing the problem, the engineer may charge you a £55 callout charge ( I said don't shout at me!) and then an extra £60 per hour if you request the engineer to continue work to repair your wiring/ extension sockets! Many customers get very annoyed by this. Scenario: I get a job to fix a faulty line- arrive at customers, unplug Broadband filter, fault gone, line now working. Ooppss-£55 callout please madam. But the customer says: I have only had broadband two weeks and its BT Broadband. No difference Im afraid. I fix the line, any futher fault with the broadband or assciated equipment is down to the broadband service provider, be that BT or another operator. It is the customer's responibility to unplug everything from the main socket or risk the dreaded callout charge. How little old ladies of 94 are expected to do this and then get charged is beyond me, but like I said , don't shout at me, Im only a number in BT's eyes. politics-makes me sick!
 
Oh, and you may be unlucky, because the charge for the callout is usually itemised on your quaterly bill, so it may take up to 3 months to show up.
 
Your never going to get out of the RED now you have told us you work for BT. ;)
 
zooman said:
Your never going to get out of the RED now you have told us you work for BT. ;)

But I have over 15 years of experience of talking my way out of the red! :)
 
reflexboy said:
...don't shout at me, Im only a number in BT's eyes. politics-makes me sick!
BT engineers get a lot of stick but most are probably very good.

If you think BT engineers are poor, try any getting anything from any other major Telco and you will see just how good they are in comparison! Bulldog et al take note!

There was a superb BT engineer that looked after an office I used to work at, he had a bag full of old-school tools and he even used things like multimeters which today's new recruits would never expect to use. The guy must have been close to retirement and I'm afraid that by now his experience and knowledge will have retired with him. I bet if that office call BT now they get a PFY in a shiny uniform with 2 weeks of training behind him :rolleyes:
 
But I haven't moaned about them!! :o

The engineer fixed the problem, he was polite, helpful, efficient and thank goodness declined the offer of a cup of tea (£50 per hour labour charges)

If I have to pay, then I have to pay. The problem was fixed and I'm happy.

Regards,
John
 
reflexboy said:
..... Im only a number in BT's eyes.
You mean you're only an EIN !!


zooman said:
Your never going to get out of the RED now you have told us you work for BT. ;)
Should I expect to come crashing down ?

(I'm nothing to do with phones.)
 
PJH said:
You mean you're only an EIN !!


QUOTE]
How do you know about EIN's then? Whats your OUC? Dont like the new style Informe page!!! Lol
 
PJH mentioning EIN was a giveaway you must be BT as well. Or as Homer Simpson would say Duumm. :bannana:
 
nigel cross said:
If your asking mine is JCBR 95 :bannana:
Mine was SDC141, but they changed it (again) and I'll be damned if i can rememer it! So, Nigel, what do you do for the 'firm'?
 
PABX Maintainence, Onsite Engineer at a Large American Bank in Docklands in the City, Dont recognise the duty reference. Do you work in the sticks?
:bannana:
 
Getting back to the original thread have a look on Google for Spybot,
Its free and good :bannana:
 
nigel cross said:
PABX Maintainence, Onsite Engineer at a Large American Bank in Docklands in the City, Dont recognise the duty reference. Do you work in the sticks?
:bannana:
Hi Nigel-No, I don't live in the sticks! If you live in Surbiton, Im about the same distance as you are from Tolworth Tower but in the opposite direction. See we're neighbours :bannana:
I mainly work as a CSE in Richmond and Kingston areas.
 
Just found one on a PC at work. Note filename is similar to valid MS software.

Dailer.Generic Filename C:\WINNT\Explor.exe
 
Just keep away from the porn sites and you will be fine... thats where most of dial up software comes from apprently (not that I would know...). if u have a dial up connection it changes the default free dialup number from ur ISP to a premium rate number.... ;)
 
Flash said:
Just keep away from the porn sites and you will be fine... thats where most of dial up software comes from apprently (not that I would know...). if u have a dial up connection it changes the default free dialup number from ur ISP to a premium rate number.... ;)

:D My sister got caught out down loading Mp3's. Honest.....

Evidently a message came up that looked just like an authorisation from Microsoft. When she clicked 'Okay', unbeknown to her the modem automatically disconnected, then re-dialled a premium rate number.

She has now removed the modem and changed onto a broadband connection.

John
 

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