OP
OP
Rashman
MB Enthusiast
So I have spoken to my insurance company who confirmed to me that the work has been approved and that this approval was sent to The bodyshop. They also emailed me confirmation of this approval.
So I've spoken to Maidstone Mercedes..
I wanted to know that the parts I need have been ordered.. more importantly, my front bumper as this will definitely need to come from Germany (there's no way there is going to be a CLK63 front bumper sitting in stock in the UK!
)
Maidstone Mercedes have told me that the bodyshop have not ordered any parts yet
Apparently they are still negotiating a deal with the insurance company?!
What the Jive?!?!?!
I said to Maidstone - "The work will need to be done regardless of what deal the bodyshop makes with the insurance company, so why the hell haven't they ordered my parts"?!
The insurance company has approved the work, so them fighting over a few quid here and there is by the by as far as I am concerned!
I told Mercedes to get on to the bodyshop and order my parts.
...... update.....
Just got of the phone from the bodyshop!
They will be ordering my parts tonight (which could mean tomorrow!)
I spoke to a guy called John, who seems to be taking ownership of this job at their end.
I spent a while telling him of my previous experience with them with my old. I told him my concerns. I told him that I would like the new bumper sprayed and then for the Service Manager to inspect their work prior to me popping over and inspdcting it myself.
I told him that I do not want to bring my car to them until the new bumper is sprayed to the required standard and ready to be installed. I am not taking my car there just to sit for a day or two while they spray the new bumper.
I told him that my car is in immaculate condition, as he saw when I took my car up there on tuesday, and that this work has to be spot on, first time.
He has said that the guys there have been briefed about the pending work (the first guy that answered the phone remembers me and my old car)
If they think I was protective of my old car, they ain't seen nothing yet!
John acknowledged my concerns and said that this would be an opportunity to build my confidence in them.
He said that he would like me to bring my car up at some stage to have the colour confirmed - he said that some Mercedes colours have variants so he wants to make absolutely sure they know which colour they need.
I told him that I believe there is only one "Iridium" silver colour, but I may be wrong, so I am happy to take my car to Maidstone Mercedes and for John to pop over from the bodyshop to confirm.
I will pick a dry day next week and do this.
Bumper may well take a week to arrive.
So I've spoken to Maidstone Mercedes..
I wanted to know that the parts I need have been ordered.. more importantly, my front bumper as this will definitely need to come from Germany (there's no way there is going to be a CLK63 front bumper sitting in stock in the UK!
)Maidstone Mercedes have told me that the bodyshop have not ordered any parts yet
Apparently they are still negotiating a deal with the insurance company?!
What the Jive?!?!?!
I said to Maidstone - "The work will need to be done regardless of what deal the bodyshop makes with the insurance company, so why the hell haven't they ordered my parts"?!
The insurance company has approved the work, so them fighting over a few quid here and there is by the by as far as I am concerned!
I told Mercedes to get on to the bodyshop and order my parts.
...... update.....
Just got of the phone from the bodyshop!
They will be ordering my parts tonight (which could mean tomorrow!)
I spoke to a guy called John, who seems to be taking ownership of this job at their end.
I spent a while telling him of my previous experience with them with my old. I told him my concerns. I told him that I would like the new bumper sprayed and then for the Service Manager to inspect their work prior to me popping over and inspdcting it myself.
I told him that I do not want to bring my car to them until the new bumper is sprayed to the required standard and ready to be installed. I am not taking my car there just to sit for a day or two while they spray the new bumper.
I told him that my car is in immaculate condition, as he saw when I took my car up there on tuesday, and that this work has to be spot on, first time.
He has said that the guys there have been briefed about the pending work (the first guy that answered the phone remembers me and my old car)
If they think I was protective of my old car, they ain't seen nothing yet!
John acknowledged my concerns and said that this would be an opportunity to build my confidence in them.
He said that he would like me to bring my car up at some stage to have the colour confirmed - he said that some Mercedes colours have variants so he wants to make absolutely sure they know which colour they need.
I told him that I believe there is only one "Iridium" silver colour, but I may be wrong, so I am happy to take my car to Maidstone Mercedes and for John to pop over from the bodyshop to confirm.
I will pick a dry day next week and do this.
Bumper may well take a week to arrive.
