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The White Dog

make sure you record the mileage on the car before it goes in and photograph it too, I hate it when test pilots try out your car! In your position I would also photograph the interior, and the rest of the body work. Just in case a later problem arises. Even more so if you have had other problems with the body shop.
 
make sure you record the mileage on the car before it goes in and photograph it too, I hate it when test pilots try out your car! In your position I would also photograph the interior, and the rest of the body work. Just in case a later problem arises. Even more so if you have had other problems with the body shop.


Hey Paul,

I'm with you.

I'll be taking a load of pictures!

I will note the mileage too.

I am actually planning to take a few days off work to blatantly stand outside there workshop while to work on my car. I am no stranger to this and usually watch my car being worked on.

I'm pretty sure they're used to working on cars that are left with them.... they're going to get quite a surprise when I give my car to them!

And if Jim Hickmott of Crusty The Clown & Co has any sense, he will also forewarn them!..... He should remember very well what I'm like!
 
Rash, take photos while they watch so that they can't say they were taken at a different date, OR make sure date and time are set in the camera so that you can prove when they were taken.
 
I am actually planning to take a few days off work to blatantly stand outside there workshop while to work on my car. I am no stranger to this and usually watch my car being worked on.


I can verify this, I happened to be at a workshop a couple of weeks ago when we starting discussing "over protective car owners" they said, we once had this guy who refused to let us drive the car on the ramps and did it himself. They then went on to describe it was one of the cleanest cars they had ever seen a stunning silver CLK63!!!!
They could not stop me laughing for 10 mins!
 
Rash, take photos while they watch so that they can't say they were taken at a different date, OR make sure date and time are set in the camera so that you can prove when they were taken.


I will do, bud :thumb:
 
I can verify this, I happened to be at a workshop a couple of weeks ago when we starting discussing "over protective car owners" they said, we once had this guy who refused to let us drive the car on the ramps and did it himself. They then went on to describe it was one of the cleanest cars they had ever seen a stunning silver CLK63!!!!
They could not stop me laughing for 10 mins!

Hahaha!!!!

Yes, that was me!! LOL!!! :D

He asked me for my keys and I was very hesitant and I said something like "You... you want to move my car?" :crazy:

He said "Yeah....."

I said "hold a minute..."

I got my concealed seat cover out and started covering the drivers seat..

He said "it's ok man, my clothes are clean..."

I just looked at him and continued to cover the seat...

Simon said... "oh no...you're not one of those, are you?!" with a smile..

We laughed and then he let me move the car onto the ramps :D

They're cool guys down there :thumb:
 
I just looked at him and continued to cover the seat...

Brilliant!

Defo check the mileage and let them know you have done it. When mine was repaired I stipulated a flat-bed transportation. They did that the first two attempts to fix it but the third it came back with an extra 63 miles on it.

S
 
Brilliant!

Defo check the mileage and let them know you have done it. When mine was repaired I stipulated a flat-bed transportation. They did that the first two attempts to fix it but the third it came back with an extra 63 miles on it.

S

Hey Simon, hope you are well bud.

Yes, I will taking a note of the mileage and taking a shed load of pictures!

An extra 63 miles on your car? That is taking the pi$$!! :mad:

God help them if they even think about taking my car for a joy ride!!!
 
Hey! hands off Crusty the Clown!


LOL! :D

Sorry dude :D

But there really is no other way to describe the service and quality of work from this body shop 4 years ago.

I have stressed to David (Service Manager at Maidstone Mercedes) that I really hope things have changed down there since then!

He said he will be dealing with them and will ensure that a top job is done on my car......
 
Ok,

So I had a call from the dog owner today...

The vet had passed him my number.

The dog owner, Alex, 32, was the guy in the mobility scooter/ bike.

We chatted for a while and he's a nice guy. He said he doesn't want to hide anything and wanted to catch up with me. He said he was in shock at what happened, which is why he didn't hang around when the incident happened. He said he was rushing home so he could arrange to get to the vets.

The story is:

The dog (Winnie) was 1 year old and was being walked by Alex's carer.
Alex crossed the road and the Winnie must have panicked at the sight of this and tried to follow him.

The lead Alex used to have for Winnie had become to tight and he got a new lead, which was alittle too big.. this is how Winnie managed to free herself from it when trying to chase after Alex after he had crossed the road.

We know what happened next.

So I was talking to Alex and asked if he had pet insurance. He didn't.


I told him that the claim was going to have to go through my insurance company regardless and that the cost of repair was nearly £2000

I told him that I didn't want him to pay for all the repair costs and wondered if he could perhaps look at paying back my excess.

I told him that I feel bad talking to him about recovering costs after what had happened, but I at least wanted to have this conversation with him in case he was able to help.

He went on to explain that 6 years ago he broke his neck, leaving him paralised from the chest down.

He also explained that his last dog had died and that he also had a close friend who died recently in a car crash.

However, he said that he understands that damage was caused to my car and it was the right thing to do, to try and address that.

He said that the benefits he gets each month is not much but he will talk to his dad to see if he can sort something out.

So now I was really feeling bad :(

I told him that I would feel alot better if we forget it and I told him not to worry about all this.

I don't regret having the conversation with him because I didn't know his story until I talked with him, so there was always a chance that he could have been in a position to help -or indeed, had pet insurance.

But I just couldn't take any money from him.

He mentioned that he has a website which has info on him. He said I could take a look if I was interested - so I did.

I'm happy with my decision about not asking him for money.

There are always people out there worse off.

So I will be putting the claim through my insurance and sucking this one up.

I now just have the whole "Crusty The Clown & Co" issue to concentrate on and hope that they do what they're supposed to so I can get my car back to normal.

Here is a link to Alex's website, aptly named "Alex Will Walk Again"

You will see a picture of Alex and Winnie to the right of the page.

Alex will walk again
 
Well done Rashman, i'm sure you've done the right thing. Just think how you'd feel now if you had gone in all guns blazing demanding money for the damage. Pays to remember there are two sides to everything :)

Sent from my GT-P1000 using MBClub UK
 
I'll take a broken bumper any day ...

You did the right thing Rash
 
Well done mate, it's true there is always someone worse off than you. Hope the repairs are to your satisfaction, I would hate to be the manager if they weren't
 
Result :)

little%20brits.jpg
 
Well done Rashman, i'm sure you've done the right thing. Just think how you'd feel now if you had gone in all guns blazing demanding money for the damage. Pays to remember there are two sides to everything :)

Sent from my GT-P1000 using MBClub UK

Hey bud,

Yeah, I think it was the best thing to do too.

I had a good read up on Alex's website, poor chap.

Seeing him in the picture with young Winnie wasn't very nice either :(
 
Well done mate, it's true there is always someone worse off than you. Hope the repairs are to your satisfaction, I would hate to be the manager if they weren't

Hey bud,

Yeah, I really feel for Alex.. especially after the incident on sunday :doh: :(

As for the repairs.. I'm rather nervous aboutit all still, but as I mentioned, David at Maidstone has assured me that it will all be taken care of. I can only try and relax and hope he is right.

As for unsatisfactory repairs... maaaan, they don't even want to go there. Seriously!
 

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