I went in to our local MB dealer to enquire about a car, was comprehensively ignored by people very busily dealing with demanding paperwork so bought a jaguar. Tried again a few years later, same problem so bought a BMW. I have now given up having anything to do with main dealers after my experience with Audi (after a service, noticed a tyre was down, checked it and pumped it up, enquired why not fixed - not part of the service schedule sir! What??). I bought a nice old w124 diesel and have it serviced by a trusted local garage and spend the money saved on wine instead. Just exploring some very nice NZ South Island pinot noirs.
Velocette