W176 problem with internet on Comand NTG 5.1

[nikolasr200]

My guess is that MB don't know that your car is entitled to the MB online services

According to my online search so far, this is the exact same guess from my side as well. Thing is I don’t know how to handle this, or what other further actions I need to take.

 

[markjay]

Having said that, I had COMAND NTG4.7 fitted to my W204 at the time, replacing Audio20, and all the online services worked just fine (those that weren't cancelled by MB).

 

[markjay]

Which servicesvare you trying to use? I used mostly Internet Radio and the weather info. You may be trying to access cancelled services?

 

[nikolasr200]

Pretty much the same, I don’t expect to use it for online browsing, but internet radio and perhaps weather apps would be ok