Yahoo! Email non-delivery problems.

[ringway]

I'm having problems with my Yahoo! email account.

Not all of the emails I send are reaching the recipient.

I noticed the problems a couple of months ago when delivery failed to clients at a school and at a college.
The college emails were quarantined - fair enough, although odd, because I have dealt with them for over 20 years.
The school emails yielded mixed results, in that some were received and some were not.

The plot thickened when I replied to a domestic customer (no special screening in place I shouldn't think) when an email from her that I replied to, failed to reach her.

Another non-delivery came a couple of days ago to an intellectual property rights solicitor. I would expect them to have a high security screening set up, but to my knowledge all previous emails over 4, years have reached their intended target. I simply replied to an email from them with my invoice attached.

When I forward a copy of the missing emails to the recipient as proof of sending, the emails are received.

So, the problem occurs whether I'm sending from scratch of replying to an email and whether or not there is an attachment on the email.


Any advice would be very much appreciated.

 

[markjay]

Most likely spam filters on the recipients' side... however if you can post here the actual text from the non-delivery (bounce back) message this might help.

 

[ringway]

Most likely spam filters on the recipients' side... however if you can post here the actual text from the non-delivery (bounce back) message this might help.

Thanks, Markjay.

I seldom receive a delivery failure message and have had just one of those out of the last five undelivered messages that I know about. At least if a non-delivery notice came back it would give me a chance to re-send or make contact by some other method.

 

[brucemillar]

Apologies if you have done this..

Check your outbox when you send the mail to be sure it has gone. Also check with your ISP if they have any limit on your mail/data. There was an issue some time back where mail would sit in the outbox but not be sent due to the ISP throttling or limiting data.

Have you tried the old faithful. Mail yourself.

 

[Ted]

If you are NOT getting nod delivery reports, the problem is almost certainly as MarkJay says. There are lots of reasons for identifying mail as spam - not all of them obvious.
If they HAVE been identified as spam, the system administrator should be able to give a reason.

 

[ringway]

Ok, I had another email returned this afternoon.

At least I know this email has not been delivered. Some of my emails don't get there and I don't find out until it is (sometimes) too late.


Make of this what you will.



Sorry, we were unable to deliver your message to the following address.

<[email protected]>:
Remote host said: 554 delivery error: dd This user doesn't have a sky.com account ([email protected]) [0] - mta1153.mail.ir2.yahoo.com [BODY]

--- Below this line is a copy of the message.

Received: from [77.238.189.238] by nm9.bullet.mail.ird.yahoo.com with NNFMP; 11 Jul 2013 11:06:08 -0000
Received: from [212.82.108.135] by tm19.bullet.mail.ird.yahoo.com with NNFMP; 11 Jul 2013 11:06:08 -0000
Received: from [127.0.0.1] by omp1040.mail.ird.yahoo.com with NNFMP; 11 Jul 2013 11:06:08 -0000
X-Yahoo-Newman-Property: ymail-3
X-Yahoo-Newman-Id: [email protected]
Received: (qmail 30557 invoked by uid 60001); 11 Jul 2013 11:06:08 -0000
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=yahoo.com; s=s1024; t=1373540768; bh=fQzj0YlR56jUC9fdviOmOnN/iTFotZ4YZZcy3Dlld0w=; h=X-YMail-OSG:Received:X-Rocket-MIMEInfo:X-Mailer:Message-IDate:From:Reply-To:Subject:To:MIME-Version:Content-Type; b=BIlETJKPoalWJ951vjZufizy11IqNvIfUKfBMo0l8xjTn+1vtdI8yUgfuD/zWIw2ooXUGStK4+2sNhDKKA4YBcxP7LF2GNSWYCEpSosG1LQTFeCOGstX4O/q++d9TdSapBz/jE+QyODntpmhnnPeaym7mjgjDyYMytno+48OWkY=
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s=s1024; d=yahoo.co.uk;
h=X-YMail-OSG:Received:X-Rocket-MIMEInfo:X-Mailer:Message-IDate:From:Reply-To:Subject:To:MIME-Version:Content-Type;
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_.FGHZzsV
Received: from [5.66.214.221] by web172205.mail.ir2.yahoo.com via HTTP; Thu, 11 Jul 2013 12:06:07 BST
X-Rocket-MIMEInfo: 002.001,SGkgR2F5bm9yLCAKwqAgCsKgIApQbGVhc2UgZmluZCBhdHRhY2hlZCBpbnZvaWNlIG51bWJlciA5NzEzLiAKwqAgCsKgIApUaGFuayB5b3UgdmVyeSBtdWNoIGZvciB5b3VyIG9yZGVyLiAKwqAgCsKgIArCoCAKQmVzdCBSZWdhcmRzIAoKUGF1bCBUYW5zZXkuIArCoCAKwqAgCnJpbmd3YXnCoGJsaW5kcyAKbWFraW5nIGJsaW5kcyB3b3J0aCBoYXZpbmcgc2luY2UgMTk3MSAKwqAgCsKgIArCoCAKRnJlZXBob25lOsKgwqDCoMKgwqDCoCAwODAwIDA0MyAwMDg5IApGcmVlZmF4OsKgwqDCoMKgwqDCoMKgwqDCoCABMAEBAQE-
X-Mailer: YahooMailWebService/0.8.148.557
Message-ID: <[email protected]>
Date: Thu, 11 Jul 2013 12:06:07 +0100 (BST)
From: Paul Tansey <[email protected]>
Reply-To: Paul Tansey <[email protected]>
Subject: Invoice 9713.
To: "[email protected]" <[email protected]>
MIME-Version: 1.0
Content-Type: multipart/mixed; boundary="-97308854-336638913-1373540767=:30379"

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Content-Transfer-Encoding: quoted-printable

Hi Gaynor, =0A=A0 =0A=A0 =0APlease find attached invoice number 9713. =0A=
=A0 =0A=A0 =0AThank you very much for your order. =0A=A0 =0A=A0 =0A=A0 =0AB=
est Regards =0A=0APaul Tansey. =0A=A0 =0A=A0 =0Aringway=A0blinds =0Amaking =
blinds worth having since 1971 =0A=A0 =0A=A0 =0A=A0 =0AFreephone:=A0=A0=A0=
=A0=A0=A0 0800 043 0089 =0AFreefax:=A0=A0=A0=A0=A0=A0=A0=A0=A0 =A0 0808 280=
0018 =0Amobile:=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0=A0 07775 860 660 =0Aemail=
:=A0=A0 =[email protected] =0AWeb:=A0=A0 =A0 www.ringwayblinds.co=
.uk =0A=A0Pplease don't print this e-mail unless you really need to
---97308854-1873446101-1373540767=:30379
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Content-Transfer-Encoding: quoted-printable

<html><body><div style=3D"color:#000; background-color:#fff; font-family:ar=
ial, helvetica, sans-serif;font-size:10pt"><div><font color=3D"#00407f" fac=
e=3D"verdana, helvetica, sans-serif" size=3D"2">Hi Gaynor,</font></div>=0A<=
div><font color=3D"#00407f" face=3D"verdana, helvetica, sans-serif" size=3D=
"2">&nbsp;</font></div>=0A<div><font color=3D"#00407f" face=3D"verdana, hel=
vetica, sans-serif" size=3D"2"></font>&nbsp;</div>=0A<div><font color=3D"#0=
0407f" face=3D"verdana, helvetica, sans-serif" size=3D"2">Please find attac=
hed invoice number 9713.</font></div>=0A<div><font color=3D"#00407f" face=
=3D"verdana, helvetica, sans-serif" size=3D"2">&nbsp;</font></div>=0A<div><=
font color=3D"#00407f" face=3D"verdana, helvetica, sans-serif" size=3D"2"><=
/font>&nbsp;</div>=0A<div><font color=3D"#00407f" face=3D"verdana, helvetic=
a, sans-serif" size=3D"2">Thank you very much for your order.</font></div>=
=0A<div><font color=3D"#00407f" face=3D"verdana, helvetica, sans-serif" siz=
e=3D"2">&nbsp;</font></div>=0A<div><font color=3D"#00407f" face=3D"verdana,=
helvetica, sans-serif" size=3D"2">&nbsp;</font></div>=0A<div><font color=
=3D"#00407f" face=3D"verdana, helvetica, sans-serif" size=3D"2">&nbsp;</fon=
t></div>=0A<div><font color=3D"#00407f" face=3D"verdana, helvetica, sans-se=
rif" size=3D"2">Best Regards</font></div>=0A<div>&nbsp;</div>=0A<div><font =
color=3D"#00407f" face=3D"verdana, helvetica, sans-serif" size=3D"2">Paul T=
ansey.</font></div>=0A<div><font color=3D"#00407f" face=3D"verdana, helveti=
ca, sans-serif" size=3D"2">&nbsp;</font></div>=0A<div><font color=3D"#00407=
f">&nbsp;</font></div>=0A<div><font size=3D"5"><font face=3D"verdana, helve=
tica, sans-serif"><font color=3D"#00407f">ringway</font>&nbsp;<font color=
=3D"#ff7f00">blinds</font></font></font></div>=0A<div><b><font color=3D"#8b=
8b8b" face=3D"arial, helvetica, sans-serif" size=3D"1">making blinds worth =
having since 1971</font></b></div>=0A<div><b><font color=3D"#8b8b8b" face=
=3D"Arial" size=3D"1"></font></b>&nbsp;</div>=0A<div><b><font color=3D"#8b8=
b8b" face=3D"Arial" size=3D"1"></font></b>&nbsp;</div>=0A<div><b><font colo=
r=3D"#8b8b8b" face=3D"Arial" size=3D"1"></font></b>&nbsp;</div>=0A<div><fon=
t color=3D"#0000bf" face=3D"verdana, helvetica, sans-serif" size=3D"2"><fon=
t color=3D"#00407f">Freephone:</font>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <=
font color=3D"#00407f">0800 043 0089</font></font></div>=0A<div><font color=
=3D"#00407f" face=3D"verdana, helvetica, sans-serif" size=3D"2">Freefax:&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; 0808 280 0018</f=
ont></div>=0A<div><font color=3D"#00407f" face=3D"verdana, helvetica, sans-=
serif" size=3D"2">mobile:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp;&nbsp; 07775 860 660</font></div>=0A<div><font color=3D"#00=
407f" face=3D"verdana, helvetica, sans-serif" size=3D"2">email:&nbsp;&nbsp;=
&nbsp;</font><a href=3D"mailto:[email protected]" target=3D"_blank=
" rel=3D"nofollow"><font color=3D"#00407f" face=3D"verdana, helvetica, sans=
-serif" size=3D"2">[email protected]</font></a></div>=0A<div><font =
color=3D"#00407f" face=3D"verdana, helvetica, sans-serif" size=3D"2">Web:&n=
bsp;&nbsp; &nbsp; </font><a href=3D"http://www.ringwayblinds.co.uk/" target=
=3D"_blank" rel=3D"nofollow"><font color=3D"#00407f" face=3D"verdana, helve=
tica, sans-serif" size=3D"2">www.ringwayblinds.co.uk</font></a></div>=0A<di=
v><font face=3D"Verdana" size=3D"2"></font>&nbsp;<span lang=3D"EN-GB" style=
=3D"color: green; font-family: Webdings; font-size: 18pt;">P</span><font co=
lor=3D"green" face=3D"Arial"><span lang=3D"EN-GB" style=3D"color: green; fo=
nt-family: Arial; font-size: 8pt;"> please don't print this e-mail unless y=
ou really need to</span></font></div></div></body></html>
---97308854-1873446101-1373540767=:30379--
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[ringway]

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[remainder of message body omitted; too large]

 

[davidjpowell]

Time to upgrade to a proper domain and email for Ringway blinds?

I pay £3 a month for Google Apps and it's worth every penny.

 

[bolide]

Couldn't be easier:

<[email protected]>:
Remote host said: 554 delivery error: dd This user doesn't have a sky.com account ([email protected])

That's why it wasn't delivered - bad recipient address

You can always Google the error codes for more info

Nick Froome

 

[markjay]

Couldn't be easier:

That's why it wasn't delivered - bad recipient address

You can always Google the error codes for more info

Nick Froome

Correct, however... some spam filters would give incorrect reasons for rejection - this is done on purpose in order to get the email address removed from the spammers' list.

So most likely the email address is indeed incorrect as NF said, but if you arr convinced that it is correct, then this could be a spam filter issue.

 

[ringway]

Couldn't be easier:


That's why it wasn't delivered - bad recipient address

You can always Google the error codes for more info

Nick Froome

Oops! On this occasion it is my fault. I made a typo in the address.
However, the other non delivered mail is from addresses stored correctly in my address book or emails that I have replied to.

 

[dtextra]

When using email providers like yahoo your email can get flagged as spam due to other accounts using the same domain or server to send spam. This is often a temporary rejection of all email sent from this server or domain, you will not receive Non delivered reports if mail is rejected in this way.

As mentioned above - it may be time to invest in your own domain name.

 

[Ted]

I think the fact you are flogging Viagra and Cialis, along with offering Russian brides and Thai ladyboys could be the reason for the messages being rejected as spam........

 

[markjay]

I think the fact you are flogging Viagra and Cialis, along with offering Russian brides and Thai ladyboys could be the reason for the messages being rejected as spam........

Any forum discounts ?

 

[redbaron]

Why dont you just get a proper domain name and proper email service rather than using a free one? It neednt cost a lot and if it is business critical then surely it is better to look professional?

 

[Charles Morgan]

Paul, thanks for giving out the customer email address. I've sold it to some nice Russian internet entrepreneur for his database, and I have given him your contact details in case it doesn't work.

 

[davidjpowell]

Paul, thanks for giving out the customer email address. I've sold it to some nice Russian internet entrepreneur for his database, and I have given him your contact details in case it doesn't work.

I think the point was that is was the wrong address

 

[Charles Morgan]

OOps, I hope Paul doesn't get into trouble! He was quite a big Russian.

 

[Sp!ke]

Another thing worth noting is to not use the same address that you use in your "email marketing" as that email address or even entire domain (if you have one) could end up on a spammer list and be blocked forever more from many mail relays.

We block registrations that attempt to register here with email addresses that have been used for spam marketing.

 

[ringway]

I think the fact you are flogging Viagra and Cialis, along with offering Russian brides and Thai ladyboys could be the reason for the messages being rejected as spam........

Having met a few Russian brides and Thai ladyboys, I can tell you that they are at their happiest when their "In-boxes" are full of Spam.