tony

Letter through the post confirming when it was booked in for. Friendly greeting when I dropped it off. Phone call later to say all was fine, and the car was ready. When I picked it up last night the car was gleaming and spotless, inside and out (tyres dressed etc. too). Little metal box...

Had the first service at Tony Purslow in Guildford last week and I was very relived at how good it all went. After hearing some of the stories of MB dealers I was not looking forward to the service but everything was OK. They even sorted out my door mirrors so they now fold reliably and...

Took the ML in to Tony Purslow this morning for a B service. Car is saying it wants an A service but as it hasnt had a B yet, I thought i'd have a B. Spoke to the servie desk who told me that I only needed an A if thats what the ASSYST is saying. Great, saves me £££'s. I was then told that the...

A dealer who takes customer service seriously. Recommended. My own dealer is in Reading, who I don't think is so inviting. VW dealer too is average.. so for MB and VW I go out of town to Basingstoke! So those who are fed up of Reading, Bracknell, Slough MB try Basingstoke.

I know I've raved about Tony Purslows in Basingstoke over the past few months and the absolutely fantastic service they give. Well ..... Left home this morning to drive to work as usual. Noted that there was a pecualir feel with the steering - it was like I was driving on 2 wheels. I...