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Advice Please - Service & Service+ Contracts

spitfire64

New Member
Joined
Jan 11, 2008
Messages
2
Location
Lincolnshire
Car
Mercedes C220 CDI Estate Sport
Hi all, I am a new Mercedes owner and could do with a bit of advice. I have just brought a new C220 CDI Sports Estate for the first time and am deliberating over whether to sign in to one of the two Service contracts (either with or without tires). The brochure form the dealer suggests I will get through a set of front tires every 15K miles and a rear set every 25K miles, front discs every 25K miles, and front pads every 15K miles. From the wealth of Mercedes experience within the club can I ask if these figures are accurate, and if so what is the going rate for a replacement set of new discs and pads? I intend to do no more than 15K miles a year and will not be hard on the car. For info the costs quoted are: £49 p/m with tires over 36 mths for a service contract and £91 p/m for a service + with tires. Any advice whatsoever gratefully accepted. Thanks.
 
It all depends so much on how and where you drive.

In my experience I have driven 40k miles mainly A and B roads over the last 2yrs.

I am still on the original pads and disks all round. I change the tyres (4) every 12mths, they seem to wear very evenly front / rear.

I seem to average a service every 10mths

As your car is new I wouldn't have thought the Service + contract worthwhile as you will have 3yrs warranty anyway. The service contract at £49 incl tyres seems reasonable
 
Service contract is for servicing only - service plus includes all servicing + items that wear out - i.e. brake pads / discs etc BUT NOT TYRES...neither covers TYRES....who told you they do???:bannana:


Think about it a set of tyres costs around £400 + .....
 
Service contract is for servicing only - service plus includes all servicing + items that wear out - i.e. brake pads / discs etc BUT NOT TYRES...neither covers TYRES....who told you they do???:bannana:
I think you mightl find tyres are covered for new cars but to me it might prove more expensive than relying on the car's excellent three year warranty and then taking out Service Plus near the end of this period.

Regards
John
 
I stand corrected.......:o
 
Service contract is for servicing only - service plus includes all servicing + items that wear out - i.e. brake pads / discs etc BUT NOT TYRES...neither covers TYRES....who told you they do???:bannana:

You can have it with or without tyres.
 
Hi all, I am a new Mercedes owner and could do with a bit of advice. I have just brought a new C220 CDI Sports Estate for the first time and am deliberating over whether to sign in to one of the two Service contracts (either with or without tires). The brochure form the dealer suggests I will get through a set of front tires every 15K miles and a rear set every 25K miles, front discs every 25K miles, and front pads every 15K miles. From the wealth of Mercedes experience within the club can I ask if these figures are accurate, and if so what is the going rate for a replacement set of new discs and pads? I intend to do no more than 15K miles a year and will not be hard on the car. For info the costs quoted are: £49 p/m with tires over 36 mths for a service contract and £91 p/m for a service + with tires. Any advice whatsoever gratefully accepted. Thanks.

If you search the forum with the words Service Plus you will find quite a number of threads. If you want to include tyres, you will probably not have long to make your mind up as it is only possible to include them from new (as John has already said).

Unless things have changed recently, Service Plus is available until the car is six years old. It only runs in complete twelve month segments (so, for example, if you take it out when the car is six months old you can only have a maximum five year contract).

The majority view on the forum is that it is best taken out just before the car is three years old. I took out my contract when my car was eighteen months old (obviously tyres are not included) and it costs £71.46 per month for five years. I reckon I just about broke even over the eighteen months before the end of warrnty compared to the cost of servicing plus extras. If, like me, you're paying with your own money then the benefits in peace of mind are priceless.

My car is an E but at 43,500 it is still on its original pads. I swop tyres front to back but replaced the first pair at 21,000 and the second at 28,000. My current tyres are Michelin Primacy HP and are still going strong.
 
Hi all, I am a new Mercedes owner and could do with a bit of advice. I have just brought a new C220 CDI Sports Estate for the first time and am deliberating over whether to sign in to one of the two Service contracts (either with or without tires). The brochure form the dealer suggests I will get through a set of front tires every 15K miles and a rear set every 25K miles, front discs every 25K miles, and front pads every 15K miles. From the wealth of Mercedes experience within the club can I ask if these figures are accurate, and if so what is the going rate for a replacement set of new discs and pads? I intend to do no more than 15K miles a year and will not be hard on the car. For info the costs quoted are: £49 p/m with tires over 36 mths for a service contract and £91 p/m for a service + with tires. Any advice whatsoever gratefully accepted. Thanks.

Strange - mine is the other way around -- fronts around 24,000 rears around 15,000...am still on original pads and discs...but i expect they will need changing soon (45,000)..
 
Hi all, I am a new Mercedes owner and could do with a bit of advice. I have just brought a new C220 CDI Sports Estate for the first time and am deliberating over whether to sign in to one of the two Service contracts (either with or without tires). The brochure form the dealer suggests I will get through a set of front tires every 15K miles and a rear set every 25K miles, front discs every 25K miles, and front pads every 15K miles. From the wealth of Mercedes experience within the club can I ask if these figures are accurate, and if so what is the going rate for a replacement set of new discs and pads? I intend to do no more than 15K miles a year and will not be hard on the car. For info the costs quoted are: £49 p/m with tires over 36 mths for a service contract and £91 p/m for a service + with tires. Any advice whatsoever gratefully accepted. Thanks.

Well, I have a C270CDi estate that is just over 3 yrs old. I've used it a lot less than I expected (the way my job is done changed just after I bought it and I now work from home, and do a couple of long motorway journeys per month).

Its first service was at 18,000 miles and it's just about to go for its second one but only becuase it's 2 yrs since last service. It would have gone to 35,000 if it hadn't been for the 2yrs. I'm not sure if all vehicles have changed to fixed interval servicing now, but it's been an option for a while - the fixed interval is 15,000 miles or 12months. Anyway, all you're likely to need is an A service at 1 year (£250 or so) and a B service plus brake fluid at 2yrs (£500 or so). I would suggest then taking service plus at 2yrs 9mths, so you get the 3rd year service (there's a 3mth waiting period before they'll pay for work) and the MOT is included.
There are a couple of uncertainties - you might get caught out by needing a pad change before 3yrs, and the scheme could change, or even cease.

Regarding pad wear, and bearing in mind my motorway use, my front pads were 10% worn at first service. They did hum and har about changing the disks at the 3yr MOT, but only because they were going rusty!
I find the rear tyres wear out first (and they can't be rotated on my car as the sizes are different). The original rear Bridgestones lasted about 20K miles and I probably should have changed the earlier. I put Michelin Primacy HP on instead and they look hardly worn 12000 miles later. The original Bridgestones are still on the front. Personally, I would avoid service contracts for tyres unless it seems very cheap - or at the very least, get it in writing that you can have the tyres replaced with the same brand and model (or equivalent). I hate tyre replacement being in someone else control - they won't change them until almost illegal and they often specify a different make so you end up with odd tyres.
 
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I agree with much of what has been said. I see no point in getting Service Plus as it is virtually a warranty as well as covering services and MOT's. But you already have a 3 year warranty and will have no MOTs. So go for the service contract. How much cheaper is it without cover for tyres? Need some numbers to decide whether it pays to have it with or without.
 
Hawk 20. Thanks for the info. The figures I received are as follows:

Service w/out tires = £32.64 p/m
Service with tires = £49.19 p/m

Estimated Service costs from dealer:

A Service = £288.87
B Service = £463.89

I expect to do 14k miles per year and estimate the cost of 4 new tires to be circa £500
 
Hawk 20. Thanks for the info. The figures I received are as follows:

Service w/out tires = £32.64 p/m
Service with tires = £49.19 p/m

Estimated Service costs from dealer:

A Service = £288.87
B Service = £463.89

I expect to do 14k miles per year and estimate the cost of 4 new tires to be circa £500

Looks like an even money bet. The extra service costs with tyres look reasonable. And tyre prices may well rise. Your monthly service costs stay constant don't they? This thread may help you decide:
http://forums.mercedesclub.org.uk/showthread.php?t=34538&goto=newpost
 
In my opinion I would`nt bother with service contract, on my clk which was delivered only two weeks ago, I didnt take it out, although i did consider it, however it al depends on the annual mileage and fair wear and tear,15 k miles 49 x 12 = £600 as oppose to 1 service in that time and possible a tyre change on the front, thats if you have a heavy foot, I think its worth taking a chance, It abit like optional insurance or extended gurantee if you are the worrying sort then its for you,if you re are risker or chancer then its not worth it...
 
Hawk 20. Thanks for the info. The figures I received are as follows:

Service w/out tires = £32.64 p/m
Service with tires = £49.19 p/m

Estimated Service costs from dealer:

A Service = £288.87
B Service = £463.89

I expect to do 14k miles per year and estimate the cost of 4 new tires to be circa £500

I assume that's Service, not ServicePlus?

Do the monthly quotes include VAT (they don't usually)?

You're probably only going to get through 1 set of tyres, but at the end of 3yrs and 42K miles you'll likely be quite near the end of the second set (which will be annoying!).

Difficult choice really. I would add in my case I *hate* big bills and the £70 odd / per month that ServicePlus costs me just goes out of my bank by DD and I don't even think about it, whereas as £450 bill for servicing would make me weep!
 
Difficult choice really. I would add in my case I *hate* big bills and the £70 odd / per month that ServicePlus costs me just goes out of my bank by DD and I don't even think about it, whereas as £450 bill for servicing would make me weep!
Egg zackly.

John

5 - 1 :) :) :) :) :) :mad:
 
You're probably only going to get through 1 set of tyres, but at the end of 3yrs and 42K miles you'll likely be quite near the end of the second set (which will be annoying!).
Maybe a trackday on the quiet with ESp turned OFF might help??!! :devil:
 
Probably a rhetorical question, but I assume it is not worth getting a service contract on my new GL320CDI? I will only keep it for two years (on a PCP), and have a contract for 8,000 miles per year. I am guessing that it will not need tyres replaced (because of wear) in 16,000 and will hopefully only need an 'A' service at the 12 month point. I should hopefully not need any pads/discs if I (my mrs) drives if a 'resonable' fashion. Interestingly the Disco 3 required a full set of new tyres at 16,000 miles,
 
Probably a rhetorical question, but I assume it is not worth getting a service contract on my new GL320CDI? I will only keep it for two years (on a PCP), and have a contract for 8,000 miles per year. I am guessing that it will not need tyres replaced (because of wear) in 16,000 and will hopefully only need an 'A' service at the 12 month point. I should hopefully not need any pads/discs if I (my mrs) drives if a 'resonable' fashion. Interestingly the Disco 3 required a full set of new tyres at 16,000 miles,

Sounds about right to me. An A-service is surprisingly affordable for most models.
 

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